These reviews are independently submitted by clients of service providers and as such represent the view of the reviewer and not AMA. If you would like to leave a review you can. 

Found 54 Results

Service provider: Tessitura
I wouldn’t any longer describe Tessitura as a service provider. Everything that we do, we do in partnership…the spirit of partnership that Tessitura brings to that, and the willingness to genuinely listen to any issues that we raise, has been genuinely at a level that I’ve not come across previously.

Peter Dickinson — Head of Communications and Audience Insight, Science Museum Group


Service provider: Cog
The team at Cog carefully considered the needs of our audiences and created an entirely bespoke ‘build your day’ functionality that has transformed the way people book their tickets – minimising phone calls and upping our ticket sales. Working with Cog was a pleasure from start to finish.

Jess Ziebland – Head of Marketing, Discover Children’s Story Centre


Service provider: Mobius Industries
Mobius planned and delivered the marketing campaign for Shubbak 2019, London’s largest festival of contemporary Arab culture. Mobius offered a dedicated, efficient and responsive team successfully ‘juggling’ a festival-wide campaign with event-specific campaigns in collaboration with multiple venue partners.

Eckhard Thiemann – Shubbak


Service provider: Mobius Industries
Mobius Industries have been marketing consultants for our annual festival since 2004. Their work for us has had a large, important and very positive impact and we are delighted to have them as part of the festival team. They are dynamic, responsive colleagues, full of energy and excellent ideas. They are inventive and on the ball, meticulous, thorough, professional and responsible in everything they do.

Joseph Seelig and Helen Lannaghan – Directors, London International Mime Festival


Service provider: Cog
Cog made the somewhat daunting process of a brand new website not only easy and stress-free, but positively enjoyable, and all the team were such a pleasure to work with.

Richard Matthews – Head of Marketing and Development, Graeae


Service provider: Supercool
This is my second project with Supercool, and it happened again: rather than a supplier/client relationship it feels like a collaboration with a team that cares as much as we do about the end result. And the result is an elegant, clear and flexible website.

Charlotte Gross – Director of Audience and Media, National Theatre of Scotland


Service provider: Tessitura
[Tessitura] is so useful and opens up a dialogue between different departments because it’s not just a ticketing system, it is a CRM that can be used throughout the whole of the organisation.

Justin Giles — Box Office Manager, Shakespeare’s Globe.


Service provider: Splitpixel
They’re a really friendly, focussed bunch who genuinely want to see your project succeed. The expertise they have in Spektrix integrations also made the process of launching a new site alongside an entirely new Box Office/CRM system so much easier than we expected. We’re over the moon with the final result, and – most importantly – we’re seeing a marked increase in online sales as customers explore our range of events.

Graham Whitehead, Head of Arts & Culture at Junction Goole.


Service provider: Ticketsolve
Ticketsolve are a great company for us to work with at Conway Hall. The customer service is really exceptional – the team are always on hand to help with any issues we might have, and they are very proactive at getting feedback on their services, which is great when you are a small organisation with limited time! The system itself is intuitive and easy to use, especially when compared with other CRM and ticketing systems on the market. I would absolutely recommend them to any small/medium-sized arts and culture organisations.

Holly Elson, Head of Programmes at Conway Hall


Service provider: Indigo
Both Katy and Indigo are the best we’ve worked with in these services. They combine knowledge, exacting analysis and an intuitive understanding of what works for clients and their audiences. I would recommend them highly.

David Clarke, Managing Director at DCA Consulting


Service provider: Adapta
Adapta’s expertise and insight helped confirm what we suspected – that a step change in stakeholder engagement could only be delivered with a substantial tech upgrade, including integrated CRM, web, and digital marketing tools. However, Adapta’s real added value was in how they helped us understand how we could evolve to use data, digital and technology to support both our strategic objectives and the needs of our various audiences. We now have a focused plan of action, informed by their expert knowledge of the technology and partner landscape – and their experience of working with many similar organisations.

Tim Foxton, Finance and Operations Director, National Youth Orchestra


Service provider: Warehouse Digital
I recently hired the studio to practise photography with lighting and it really went above my expectations, It’s a lovely little studio and both James and Pete are amazing. Very recommended.

Kerrianne, Theos Entertainment.


Service provider: Supercool
We’re so delighted with the new site … The process has felt really collaborative, supportive and smooth – it’s been a genuine pleasure.

Vic Murray – Head of Communications, Traverse Theatre


Service provider: Cog
The team at Cog were brilliant throughout our winter marketing campaign – from delivering a range of imaginative and workable concepts, to practical aspects such as finding photographers and setting up shoots. We had a really professional yet fun working relationship.

Jennifer Edwards – Marketing Officer, South Bank London


Service provider: Splitpixel
The integration with Spektrix was seamless and the support we received was outstanding. WordPress is easy to use and very flexible. Ultimately, we have a website that reflects Harrogate Theatre: is open, accessible and welcoming. Exactly what we set out to achieve.

Kerry Maddison, Head of Sales at Harrogate Theatre.


Service provider: Splitpixel
Working with Splitpixel on The Cabot’s website project was a tremendous success. Their team’s expertise and dedication were evident from the outset, as they carefully listened to our requirements and translated them into a visually stunning and highly functional website.

Tori Dumstorf, Heard Strategy, The Cabot.


Service provider: Mobius Industries
From the outset of our relationship with them, Mobius has believed in what we do and has been fully committed to helping us tell our story to the widest possible audience across the UK. Through the support Mobius provided we have achieved increased coverage from a greater number of key titles and outlets. Furthermore, the expert advice Mobius has given us has helped us to ensure that our key messages have always been effectively communicated.

Sherman Theatre


Service provider: Supercool
It has been a pleasure to work with Supercool from start to finish. We now have a site that is not only bang up-to-date but hugely adaptable for our future business needs.

Alice Wheeler – Head of Marketing, Bristol Old Vic


Service provider: Ticketsolve
Ticketsolve is a great system. The main upside for me is the level of customer service we’ve received. If we’ve ever had questions, or in rare instances a problem has occurred, the team have been quick to respond and extremely helpful. The Ticketsolve team are always working on the system to make it the best it can be, and these updates have allowed us to personalise the platform to our needs. I would say that Ticketsolve is the best ticketing system I have ever worked with, and I would highly recommend it.

Mark Gordon – Marketing & Comms Manager The Old Market


Service provider: Ticketsolve
Ticketsolve is an amazing box office and ticketing system to work with due to its intuitive design, friendly and always amazingly helpful team, and its ease of use. On the very rare occasions I have had an issue they have always been quick to help, offering solutions and alterative that have worked wonderful. Personally, I really enjoy the customisation that can be completed through the reporting tab to explore a range of data points and how often they are including updates to the system. Its been wonderful working with the system and the friendly team!

Paige Manning, Marketing Officer at Attenborough Arts Centre


Service provider: Tessitura
You don’t rise to the level of your goals, you fall to the level of your systems. It was these systems we’d put in place that helped us navigate the crisis. Kudos to Tessitura, because of how you’ve pivoted to protect the community at this time has saved us on numerous occasions.

Ashleigh Davidson — Head of Entertainments and Exhibitions, Waterfront Hall and Ulster Hall


Service provider: Ticketsolve
I’ve been using Ticketsolve for many years and feel very connected to the company. The product itself has changed a lot in this time; it has become much more instinctive and easy to use. They are constantly innovating and updating the system, and the training is excellent. When I started 6 years ago, TS was a useful system that I felt comfortable with after some in-house training. These days, it is a very different beast; it is much more proactive and feels like a market leader. We get regular emails about new integrations that we can use or adapt and tips and tricks that can be implemented immediately. Their marketing tools are so good that I see a real difference in handling my workload and what I can do. Their staff are the nicest, smartest people who are passionate and fun. They understand exactly what we do & what we want, and they listen & act. I have no qualms recommending TS to anyone who wants a clever marketing/box office system with first-class support & training.


Service provider: Supercool
Having a digital platform that could both host the festival and that we felt so proud to point people to was an amazing moment for WOW. We look forward to building on the work so far.

Jude Kelly – Founder and Director, The WOW Foundation


Service provider: Mobius Industries
Mobius are great to work with and have been consistently helpful, responsive and communicative. They are quick and efficient and are able to give useful, informed advice and ideas.

Lyric Hammersmith


Service provider: Supercool
Supercool are a delight; creative, inventive and easy to talk to. From first contact, through Discovery and build, to Delivery and aftercare – they are always approachable, professional and on it!

Kerry Whelan – Executive Director, Frantic Assembly


Service provider: Cog
Cog listened and evaluated to help us establish a strategy for the new site and clear brief for the design team. Everyone says that building a new website is really stressful but we knew we were in safe hands with Cog. We couldn’t be happier with the result and we have been very proud to share the site.

Lucy Fox – Head of Communications, Candoco Dance Company


Service provider: Splitpixel
With a modest budget and a tight timeline, Splitpixel worked collaboratively with us to produce a website that really represents Coney. They were able to decipher what we wanted when at times we weren’t entirely sure what this was, and their communication throughout the whole process was excellent.

Kit Denison, Coney.


Service provider: Indigo
The team at Indigo worked closely with us to understand our needs as a business and craft a smart research programme to address them. The findings helped us demonstrate how arts organisations can innovate in the digital space, reach new audiences, and generate additional revenue through their digital content.

Simon Walker, Marquee TV, CEO


Service provider: Supercool
Supercool are a bloody delight to work with. They listen and give ideas, but more importantly, push back if they think an idea can be done in a different way. It’s a really great way of working to get something better – collaboratively. Trust them and you get rewarded.

Sam Freeman – Communications and Giving Director, Theatr Clwyd


Service provider: Cog
The Belgrade is a theatre that focuses on sharing stories with its communities, and it has people at its heart, so it was great that Cog understood that from the start and subsequently brought such a human-centred approach to the technical challenges of redesigning and building our site.

Ray Clenshaw – Communications Manager, Belgrade Theatre


Service provider: Splitpixel
Splitpixel provided outstanding design ideas, were flexible in their application and offered valuable experience and advice where needed. The iterative build stage involved regular and effective communication wherein Splitpixel were very responsive to feedback. The final migration and launch was very smooth and stress free. We feel we have achieved all of our original goals and beyond.

Ian Llewelyn, Landmark Arts Centre.


Service provider: Mobius Industries
The Mobius team is a real pleasure to work with and what’s more they deliver great results. They have provided us with a stable, robust and high performing PR service at a time where we needed to urgently fill a gap. We know we can count on them to get great coverage and get on with work with the same commitment as an in-house PR professional which is rare for agencies.

Caroline Schreiber – Head of Communications at The Place


Service provider: Supercool
Supercool take the time to get to know your organisation … resulting in an understanding of both your commercial needs and the best ways to assist staff in their work.

Lindsey Cook – Marketing and Communications Director, Midlands Arts Centre


Service provider: Warehouse Digital
Very helpful and accommodating to everything we wanted to do in the studio, great space and setup, super friendly and offers Shreddies…what more could you want?

Jamie De Smet, Camflex.


Service provider: Mobius Industries
They deliver reliable, well-researched campaigns founded in an expert understanding of the arts.

The Albany


Service provider: Warehouse Digital
Having worked with Warehouse Digital on a number of projects, the professionalism of the team and the quality of the work that they produce have always been exceptional. Across video and audio recording, James and Pete always make the process really smooth regardless of the challenges of the project. Collaborative and creative, Warehouse Digital are a joy to work with.

Joanne King, Musical Director – Co-op Juniors.


Service provider: Cog
Rebranding an organisation like The Place was never going to be a simple task, but Anna and the Cog team guided us through with tact and efficiency. They built trust with our team which led us to bold solutions and a rebrand we are hugely proud of.

Caroline Schreiber – Director of Communications, The Place


Service provider: Helen Dunnett Consulting
Helen gave us confidence in navigating the complex world of venue ticketing and audience data! We engaged Helen at a critical point in the launch process of our new concert hall. She took time to understand our specific requirements whilst also being extremely responsive to our relentlessly tight deadlines.

The Tung Auditorium


Service provider: Helen Dunnett Consulting
Helen’s approach is thorough, thought-provoking and friendly. Helen provides guidance that is instinctive but also backed up by significant knowledge. I have known Helen for 15 years having worked with her on a number of high impact projects. Most recently, at Harewood House Trust, she has taken the business through a CRM process, which more than centring on a system procurement, considered CRM across the business with Harewood’s strategic aims in mind, helping inform our CRM ambitions and driving change.

Harewood House Trust


Service provider: Warehouse Digital
Love working with Team Warehouse! We have collaborated with Warehouse Digital in so many ways with my Funnelwick Limb hat on. The animations and sound mastering on Tales from the Forest is all by warehouse digital. The team also helped us deliver a high quality on line launch. They have been equally brilliant at responding to quirky questions – here’s just one example – er I have this old phone off Ebay, can you make it tell our stories – Warehouse Digital yes of course! Looking forward to working with them all again soon!

Matthew Linley ‘Matthew Linley Creative Projects.’


Service provider: Cog
Cog guided us through what might otherwise have been a complex and intimidating undertaking. The site captures the essence of why people come to live comedy at the Store. And they turned our complex booking procedure into a simple, intuitive online interface. We couldn’t be happier.

Sébastien Ward – Director, The Comedy Store


Service provider: Ticketsolve
Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!

James Randell, Front of House Manager at Falmouth University


Service provider: Mobius Industries
Mobius made sure our show was a highlight of the London Christmas calendar – liaising with LGBTQ+ and celebrity journalists as well expanding the reach into the theatre and arts press. They were responsive, understanding and able to work flexibly with us to ensure excellent coverage across the board.

Nic Connaughton – Head of Theatre, Pleasance


Service provider: Splitpixel
We introduced a new donation platform, rehoming system, events bookings, and online shop checkout. They held our hands through the entire process, and we are thrilled with the result. The website has already started to make a difference and in our first week online donations were up by 190%.

Emma Platt, Digital Fundraising & Activities Manager at The Mare & Foal Sanctuary.


Service provider: Warehouse Digital
James and Pete are an amazing team! From the very first phone call I knew I was in good hands. They listened to my brief and used their experience and knowledge to take my ideas and bring them to life. Top job!

Ben Annas, Project Manager – Encore.


Service provider: Warehouse Digital
Really professional services with friendly staff who help with all sorts of aspects of recordings, and are supportive no matter what your experience is. Have been fantastic with recording footage of our shows for various trailers and also with recording Audio Description flyers for our new seasons. Absolutely would recommend!

Jack Parker, New Wolsey Theatre


Service provider: Helen Dunnett Consulting
Helen gives trusted advice and is always transparent and even-handed, clearly explaining her relationship with CRM system suppliers. There was absolutely no agenda from that perspective and she is entirely focused on the organisation’s solution.

Shakespeare’s Globe


Service provider: Cog
Cog managed the complex process and made it feel simple…early engagement from across the organisation fed smoothly into the design and development processes, and has led to a new website the whole team is hugely proud of. We look forward to a long working partnership.

Connie Churcher – Digital Manager, Horniman Museum and Gardens


Service provider: Cog
Cog embedded themselves in our team, they came to shows, drank in our bar and really got to know us. That insight meant we trusted them and took risks in creating a unique design for the site. Their solution perfectly meets the needs of our audiences and eclectic projects and programming.

Peter Flynn – Sales & Marketing Director, Soho Theatre


Service provider: Mobius Industries
Friendly and responsive – a great team to work with!

Royal Horticultural Society