We’re Ticketsolve – driving success for arts, culture and heritage organisations.
Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years. More than 330 members of the Ticketsolve Community have put their trust in us as their preferred partner.
Ticketsolve isn’t just about ticketing – it’s a full-service solution that unites organisations on one platform. No one’s left behind. With 24/7 support, Ticketsolve unifies organisations by improving collaboration and accountability and allowing for a strategic approach across every department. Whether you’re all in the same office or working from home, work together.Lucy Costelloe
Head of Marketing
What our clients sayTicketsolve are a great company for us to work with at Conway Hall. The customer service is really exceptional – the team are always on hand to help with any issues we might have, and they are very proactive at getting feedback on their services, which is great when you are a small organisation with limited time! The system itself is intuitive and easy to use, especially when compared with other CRM and ticketing systems on the market. I would absolutely recommend them to any small/medium-sized arts and culture organisations.
Holly Elson, Head of Programmes at Conway Hall
I’ve been using Ticketsolve for many years and feel very connected to the company. The product itself has changed a lot in this time; it has become much more instinctive and easy to use. They are constantly innovating and updating the system, and the training is excellent. When I started 6 years ago, TS was a useful system that I felt comfortable with after some in-house training. These days, it is a very different beast; it is much more proactive and feels like a market leader. We get regular emails about new integrations that we can use or adapt and tips and tricks that can be implemented immediately. Their marketing tools are so good that I see a real difference in handling my workload and what I can do. Their staff are the nicest, smartest people who are passionate and fun. They understand exactly what we do & what we want, and they listen & act. I have no qualms recommending TS to anyone who wants a clever marketing/box office system with first-class support & training.
Ticketsolve are a fantastic company to work with and have been our ticketing and box office partner for many years. The system is very intuitive, no matter whether you’re a staff member in the back office or a customer booking online. The system is regularly updated with new features, many of which come through the Ticketsolve team listening and understanding the needs of the partner venues and organisations who use the system. The Team at Ticketsolve are super friendly and brilliant to work with! They really get to know each organisation they work with to understand their goals and ambitions to ensure everyone is getting the most out of the system and everyone can reach their potential, no matter how unique that might be!
James Randell, Front of House Manager at Falmouth University
Ticketsolve is a great system. The main upside for me is the level of customer service we’ve received. If we’ve ever had questions, or in rare instances a problem has occurred, the team have been quick to respond and extremely helpful. The Ticketsolve team are always working on the system to make it the best it can be, and these updates have allowed us to personalise the platform to our needs. I would say that Ticketsolve is the best ticketing system I have ever worked with, and I would highly recommend it.
Mark Gordon – Marketing & Comms Manager
The Old Market
Ticketsolve is an amazing box office and ticketing system to work with due to its intuitive design, friendly and always amazingly helpful team, and its ease of use. On the very rare occasions I have had an issue they have always been quick to help, offering solutions and alterative that have worked wonderful. Personally, I really enjoy the customisation that can be completed through the reporting tab to explore a range of data points and how often they are including updates to the system. Its been wonderful working with the system and the friendly team!
Paige Manning, Marketing Officer at Attenborough Arts Centre