Helen’s approach is thorough, thought-provoking and friendly. Helen provides guidance that is instinctive but also backed up by significant knowledge. I have known Helen for 15 years having worked with her on a number of high impact projects. Most recently, at Harewood House Trust, she has taken the business through a CRM process, which more than centring on a system procurement, considered CRM across the business with Harewood’s strategic aims in mind, helping inform our CRM ambitions and driving change.

Harewood House Trust