Adapta’s expertise and insight helped confirm what we suspected – that a step change in stakeholder engagement could only be delivered with a substantial tech upgrade, including integrated CRM, web, and digital marketing tools. However, Adapta’s real added value was in how they helped us understand how we could evolve to use data, digital and technology to support both our strategic objectives and the needs of our various audiences. We now have a focused plan of action, informed by their expert knowledge of the technology and partner landscape – and their experience of working with many similar organisations.

Tim Foxton, Finance and Operations Director, National Youth Orchestra