Chief Experience Officer
Australian Centre for the Moving Image
Seb Chan is the Chief Experience Officer (CXO) at the Australian Centre for the Moving Image where he is responsible for a holistic, multi-channel, visitor-centred design strategy for the institution. Until August 2015, he was Director of Digital & Emerging Media, at Cooper Hewitt Smithsonian Design Museum in New York. There he led the museum’s digital renewal and its transformation into an interactive, playful new museum reopened after a 3-year rebuilding and reimagining. He has also worked as a cultural sector consultant with organisations across the world and was the co-author of Culture24′s influential Lets Get Real action research project in 2011 & 2013 which helped evolve data-informed digital decision-making in the UK performing arts and heritage sectors. He serves on several non-profit boards, and is a regular speaker at digital and cultural sector conferences and events.
Image credit: Matt Flynn