Joanne is a lead content designer who creates simple, clear and understandable content based on research and evidence. She’s currently working at Co-op Digital, helping to build the digital design system, content style guide, online wills service and new Co-op health services – creating objective and straightforward content that meets user needs.
Previously she worked in content roles for Department for Education, Department of Work and Pensions and Manchester City Council using content design to make some of the most complex public services accessible to the people who need them the most.
Joanne will be speaking about audience-focused content creation for digital comms at AMA conference 2019 — Rewire: Culture, Audiences and You.
Image courtesy of Joanne Schofield