Hannah is a principal content designer for Co-op Digital. She works closely with teams across the business to design products and services that meet the needs of colleagues and customers. Previously, she played a pivotal role in Citizens Advice’s transformation of digital advice content for the public and advisers. This included championing the use of data and evidence to drive content decisions and leading content teams.
Hannah has more than 15 years’ experience of creating and advocating for user-driven content, in roles as diverse as motor racing journalism, media relations for Church of England bishops and internal communications lead for an international aid agency.
Hannah and Joanne Schofield will be speaking about audience-focused content creation for digital comms at AMA conference 2019 — Rewire: Culture, Audiences and You during their session Audience-focused Content Creation.
Image courtesy of Hannah Horton