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Membership FAQs

AMA Membership FAQs

Got a question about your AMA membership? Please check our FAQs – we hope you’ll find your answer to your query below.

If your question isn’t answered here, please get in touch at: membership@a-m-a.co.uk and we’d be happy to help.

Team Members
(Standard Team, Small Organisation and Service Providers)

Are you having trouble booking onto an AMA training event?

  • You will need to make sure you are logged into the website using your AMA membership login details.
  • When booking an event, please make sure you are selecting the ‘Team Member with Training Pass’ rate.

The website isn’t recognising me as a current AMA member?

You may need to validate your membership. You will have received an email from us with a link to click.

  • If you joined before the 15 March 2021, this will have the subject: ‘Your AMA team membership’ and contain a single sentence with a link that you’ll need to follow.
  • If you joined after 16 March 2021, this will have the subject: ‘AMA Membership Update’ and contain a button to ‘validate your membership’.

Please check your junk/spam in case it’s accidentally going into that folder.

The main contact for your membership can login to the AMA website, and resend this email to you from their main contact hub. If you’re unsure who your organisation’s main contact(s) are, please get in touch with us at: membership@a-m-a.co.uk

Individual Members
(Early Career, Mid-Career, Senior-Career, Freelancer and Between Jobs)

Are you having trouble booking onto an AMA training event?

  • You will need to make sure you are logged into the website using your AMA membership login details.
  • When booking an event, please make sure you are selecting the ‘Individual Member’ rate.

Main Contacts for Team memberships
(Standard Team, Small Organisation and Service Providers)

How do I access my membership?

You will have received an email to confirm your place on the team membership. You will have received an email from us with a link to click.

  • If you joined before the 15 March 2021, this will have the subject: ‘Your AMA team membership’ and contain a single sentence with a link that you’ll need to follow.
  • If you joined after the 16 March 2021, this will have the subject: ‘AMA Membership Update’ and contain a button to ‘validate your membership’.

This will take you through to create your login and set your mailing preferences and also personalise your membership. You will need to set your mailing preferences in order to confirm your membership.

How do I add team members to my membership?

You’ll then be able to access your main contact hub from the initial login screen (see below) or by clicking ‘Your Account’ in the top right of the browser window.

 

 

 

 

 

 

 

Before you can add a team member, you will need to make sure that you have added your email domain(s). You can add an email domain by clicking on the Add Email Domain button. This takes you through to the following screen:


You need to enter your organisation’s email domain without the ‘@’ or ‘www’ so if your email was joe@joebloggs.com, your email domain would need to be entered as ‘joebloggs.com’.


Adding a Team member


To add a team member, you just click on the ‘Add a new team member’ button (see below) and fill in their first and last names and email address. The team member will then get sent a joining link once you do this, and they will need to follow the link when they receive it to set themselves up.

How do I resend other team members their joining emails?

You can resend other team members joining emails, by clicking on the ‘Resend joining email’ button to the right of their name (see below).


How do I remove other team members from the membership?

If anyone stops working for the organisation, you can click ‘remove’ next to their name to take them off your team membership (see above).

How do I add another main contact?

To add another main contact, you just click on the ‘Add a new main contact’ button (see below) and fill in their first and last names and email address. The new main contact will then get sent a joining link once you do this, and they will need to follow the link when they receive it.