— tackling tricky situations
What is it about?
This webinar will help you become a better line manager.
Your role as a line manager will be varied and you may need to address difficult situations. How do you have challenging conversations, so they are constructive?
Alasdair will share the principles and skills needed to approach these situations with confidence. You’ll learn about the cycle of behaviour change and how to create meaningful dialogue — even when the situation is a challenging one.
Discover specific techniques that can help you deal with difficult scenarios effectively, learn to roll with resistance and how to motivate and influence.
What will I gain?
— Confidence to approach difficult situations you may face as a line manager
— An understanding of some of the principles behind having constructive conversations
— Practical techniques to help achieve meaningful dialogue
Who is it for?
This webinar is for those looking to improve their skills as a line manager. You may be new to line management or you may be experienced but facing difficult situations or wanting to refresh your skills
How do I take part?
We will be using an online training platform called WebEx for this event. Before booking, please complete our online training checklist to ensure you get the most out of this training.
- AMA Member rate: FREE
- AMA Team Member rate: FREE
- Arts Council England NPO: £55 + VAT
- Non-Member: £55 + VAT
Please note: if you are part of a group/Team membership, please select the ‘Team Member Rate’ when booking.
Alasdair Cant | Director | Alasdair Cant & Associates Ltd.
Alasdair Cant is a highly respected trainer and an accredited personal effectiveness coach. He specialises in developing good communication and motivation for individuals and teams across an extensive range of sectors including the arts, criminal justice, health, social care and the private sector.
He brings this wider perspective to further enrich the learning experience in the training room. In addition, his coaching expertise enables him to work ‘live’ with groups which helps to address specific issues brought up on the day.
Alasdair works regularly as a facilitator of team development days, particularly where there is conflict, change or difficulty. His one-to-one coaching sessions provide an opportunity to reflect upon specific issues using a constructive and supportive approach with valuable results.
Alasdair has worked with the AMA over a number of years delivering workshops such as Managing Upwards and New to Management as well as being part of the team of coaches on the highly successful Encore coaching scheme.