Are you an AMA member? please login

DIGITAL BOOTCAMP: 30 March, London

Get more people on your website and get them doing what you want

Want to engage more online audiences with the work, events, services of your arts, culture or heritage organisation?

Digital Bootcamp will take what you already know and amp it up.

30 March @ Rich Mix in London, 9.30am — 5pm

Digital Bootcamp is aimed at people who are already working to reach and engage audiences online, and want to develop a deeper understanding to do that more effectively.

  • Morning: How to be more effective in acquiring audiences online

  • Afternoon: Influencing online audience behaviour and get more converting against your aims

Can’t join us on the day? Our Digital Ticket could be for you.

See who else is attending:

The day is structured to cover the following steps:

Acquisition — creating awareness and interest

  • reach your audiences online
  • pull those audiences through your website

We’ll look at online advertising and email marketing in particular.

Behaviour — understanding your audiences 

  • understanding what your audiences want, expect and respond to so you can iterate and succeed in your approach

We’ll look at what your audiences are telling you, and how to listen online through the content you use.

Conversion — using your understanding to deliver results

    • getting your audiences to take the actions you want
    • achieving your digital goals

Having worked hard to get your audiences where you want them, we’ll wrap up the day by looking at how to get them doing what you want once you’ve got them.

As well as aligning with the AIDA (Awareness, Interest, Desire, Action) model of marketing, you’ll recognise how this Acquisition, Behaviour, Conversion structure fits with the approach Google Analytics takes from start to finish when understanding your audiences, your website, and the effect of your work in engaging the one with the other. 

Schedule for the day


Session 1: 10.00am — 11.15am: Pay Per Click Advertising

Speakers: Chris Unitt & Pauline Fallowell

PPC (Pay Per Click) is a crucial paid channel that tends to deliver well, but there are lots of uncertainties and many missed opportunities  – this session will take you through how to get PPC working as hard as it possibly can for you. 

Session 2: 11.30am — 12.45pm: Email

Speaker: Sam Scott Wood

This session will look at your email marketing strategy as part of the customer journey, exploring how you can use different types of email to engage audiences at different points on that journey. This will include practical guides to:

  • Designing emails to maximise engagement
  • Using automation to develop your relationship with audiences
  • Using segmentation and personalisation to create emails with relevance
  • Creating content with value
  • Refining your email strategy with analytics and testing
  • Technical tips for getting the most from your system

Lunch: 12.45pm — 1.30pm 


Session 3: 1.30pm — 2.45pm: Conversion

Speaker: Craig Sullivan

Whether you are actively selling tickets, merchandise, taking more for donations or aiming to persuade people to take a specific action on your website – conversion is where your efforts bear fruit or fail. This session will look into usability and analytics to help you optimise your conversion rate. 

Craig will share twenty years of experience, give you free or low-cost toolkits, reports, excel templates, downloads, articles and everything else you’ll need to increase donations, communication, awareness, micro conversions or larger commitments and justdo this stuff back at the office’.

Session 4: 3.00pm — 4.15pm : Content

Speaker: Ciaran Rogers 

How do people respond to your content strategy — and does your content strategy respond to what people want? How can you use content to shape behaviour and encourage more conversions against your goals? Learn how to refine your content based on user behaviour and your aims. This session will look at how you can influence this with social and web content, and touch on SEO.

Session 5: 4.30pm — 5.00pm : Wrap-Up

Bringing together the day’s learning with a recap and Q&A session.

Drinks follow from 5.30pm onwards.

Please note: We aim to bring you the most relevant and up to date content. For this and other reasons, sessions may be subject to change.

Day Tickets 

We are delighted to offer a limited number of £100+VAT day tickets subsidised by CultureHive.

These subsidised tickets are available for Arts Council England NPOs and AMA members.

Member Ticket: £100+VAT (£120.00 inc VAT)

Non-Member Ticket: £263+VAT (£315.60 inc VAT)

“Freelance Member*” Rate: £75+VAT (£90 inc VAT)

* To access this rates you must hold an AMA Freelance membership

Venue: Rich Mix, Shoreditch, London

If you have any questions about accessibility at the venue, please contact

Digital Tickets

Digital Tickets give you access to content recorded from the day. You can acces this online for up to six weeks after the event.

If you can’t join us on the day, or only want content from a single session, this option is for you.

Member rate — all sessions: £100+VAT (£120 inc VAT)

Non-member rate: £156+VAT (£187.20 INC VAT)

Member rate — single session: £35+VAT (£42 inc VAT)

Non-member rate: £55+VAT (£66 INC VAT)

Change of details?

If you would like to change your contact details or organisation please get in contact with us.


As an AMA member you can access exclusive member-only content including sector jobs, online resources and training.


Not yet an AMA member? Find out more.

Get a free summary of AMA’s 2019 Member Benchmarking Research:

Send me a copy