The Future is Here

16 November 2023, London

The Future is Here

16 November 2023, London

Supplying the tools to help engage your audiences

Our Digital Marketing Day 2023 exhibitors have the products and know-how to help you navigate your organisation to success.

Take some time in-between sessions to have a chat and discover the the possibilities they can unlock for you. We’ve grouped our exhibitors, so if you need help with something in particular, you can see who will be able to help you and you can head straight to them during Digital Marketing Day.


Digital Agencies

Activity Stream Group logos: Activity Stream, Yesplan and crowdEngage

Activity Stream Group

Activity Stream Group provide three best-in-class software solutions for live events. Their portfolio of solutions enhance the existing functionality of their client’s core systems, wrapping around the event lifecycle, increasing the efficiency and effectiveness of those core systems and the teams who rely on them. 

Their clients use their solutions to plan and manage their venue/events with Yesplan, build an audience with Activity Stream, and deliver an unforgettable visitor and membership experience with crowdEngage.

Activity Stream Group work with arts organisations based in the UK, North America and Europe, with over 600 clients using their solutions as part of their venue’s tech stack.

Visit them at Digital Marketing Day to:

  • Learn more about the solutions they provide and the benefits they bring their clients
  • Book some time to explore one (or more) of the solutions in more detail with a system demonstration
  • Ask them anything! They have lots of experience working with arts and entertainment venues and they’re happy to give advice on how to tackle any of the challenges your venue is currently facing
Grandad Digital logo

Grandad Digital

Grandad Digitial is, simply, your #1 choice for brand and web-based solutions. A passionate Brighton-based creative agency, they channel digital innovation and the latest integrations to build beautiful experiences for their clients. Full-stack and in-house, they’re proudly human and consider their communicative transparency to be a real USP. 
 
Specialising and focusing on Arts & Culture for years, they have established vital partnerships with key industry suppliers such as Spektrix and Red 61. It’s easier than ever to tailor the ticketing experience, and they guarantee that all eyes are on your event! Events organisers just like you love how they work. 

Visit them at Digital Marketing Day to:

  • Discuss how, thorough discovery and immersion, they can identify every aspect of your brand. Then use a data-driven strategy to boost your prospects
  • Learn how their services have been proven to boost funding, talent acquisition and organic growth
  • Discover how they innovate with the latest integrated technologies to create remarkable ticketing services — their beautiful user experiences lead to success
Made.Media logo

Made.Media

Made Media is a digital design and strategy agency helping live performance and cultural organisations use technology to connect with their audiences and do better business. Since 2002, they’ve worked on digital design, development, integration and strategy for leading arts and cultural institutions in the UK, North America, and Australia.

Visit them at Digital Marketing Day to:

  • Discuss improving the user experience and accessibility of your website and digital properties
  • Explore how you can develop a robust and innovative digital transformation strategy with their Playbook strategy service
  • Rethink your digital marketing toolkit and fine tune your content, advertising, SEO or email strategies
Substrakt logo

Substrakt

Substrakt is a digital agency specialising in the arts and culture sector. They partner with over 70 brilliant cultural organisations around the world to deliver work that creates meaningful digital experiences for their audiences.  

They design and build websites and digital products alongside providing strategic consultancy, training and support services. Their consultancy work supports organisations with a range of things including digital strategy, user research, content, analytics and more. 

And they care about making a sustainable and impactful difference for the sector, their clients, their team and their communities, through initiatives such as their Tech in Culture EDI Alliance and B Corp™ certification. 

Visit them at Digital Marketing Day to:

  • Gain practical tips for keeping your digital content relevant, engaging and in line with your wider digital strategy 
  • Have a conversation about creating the best digital strategy for your organisation, whether you currently have one or not! 
  • Learn some easy and efficient methods for conducting user testing 
Ten4 Design logo

Ten4 Design

Founded in 2001, Ten4 has a long history of working in the arts — from designing MySpace pages for major record labels in the aughts, to building complex ticketing websites for cultural institutions today. Recent clients include BAFTA, Ronnie Scott’s Jazz Club, Durham Cathedral, and the National Television Awards. 

They’re passionate about expanding access to and engagement with the arts through their user-centric, digital first approach. Their success speaks for itself: they’re proud to say that most of their clients stick with them for many, many years. 

Visit them at Digital Marketing Day to:

  • Tell them about the one task you dread doing every month, and chat about how you might be able to automate it 
  • Pick their brains about your other digital challenges, or schedule a free consultation for another day 
  • Discover their recent work, including DonateFlow, their white-labelled platform for taking online donations 

Digital Exhibition Software

Vortic logo

Vortic

Vortic is the sustainable digital exhibition ecosystem for the arts and creative industries, designed for the curation and sharing of exceptional viewing experiences. By harnessing their cutting-edge 3D and VR software, they enable an easy and accessible solution to create new ways to be and interact with arts and culture — an immersive experience open to everyone, wherever you may be.

Visit them at Digital Marketing Day to:

  • Find out more about Vortic — their software allows you to create projects in the digital realm that can be viewed by everyone on a computer, mobile device or VR headset, making your programme and content more accessible, environmentally-mindful and engaging. Through Vortic’s technology, exhibits and projects are accessible real-time, 24/7 for art and culture enthusiasts globally directly from your website.
  • Understand if Vortic is the right tool for your organisation — whether you want to create a digital replica of a project or something bespoke to broaden for your online audiences, Vortic is the right platform for you. Their software is scalable and flexible, offering dynamic features such as lighting, audio, guided tours and social gatherings! 
  • Ask their team for a free VR demo and be in with a chance to win a headset!

Sector Support

All In logo

Arts Council England — All In

All In is the new UK access scheme for D/deaf, disabled, and neurodivergent people. By removing barriers, creative and cultural organisations like yours can improve access, welcome new audiences, and increase overall attendance.

To help you do this, Arts Council England are working closely with disabled people and organisations of all sizes to create a scheme that welcomes everyone.

The scheme is in development, led by Arts Council England in partnership with Arts Council of Northern Ireland, Arts Council of Wales, Creative Scotland, and the British Film Institute (BFI).

Visit their stall to find more about All In, and how your organisation can benefit.

Visit them at Digital Marketing Day to:

  • Learn more about the first UK-wide accessibility standards for the whole creative and cultural sector
  • Find out how they will offer training, resources, and support to help organisations improve their accessibility
  • Discover how the scheme will recognise good practice, complement current ticketing systems, and works alongside existing access schemes
Digital Culture Network logo

Digital Culture Network

Arts Council England’s Digital Culture Network provides practical, on the ground help to develop the digital skills of the creative and culture sector. They offer one-to-one support to all organisations who are eligible for Arts Council England funding, as well as events, webinars and an online resource bank which are accessible to everyone. Their Tech Champions have specialist backgrounds in a range of digital specialisms, including data analytics, digital strategy, digital content, eCommerce, social media, email marketing, box office ticketing and CRM, websites, search engine marketing and optimisation, digital accessibility and audience data. 

Visit them at Digital Marketing Day to:

  • Discuss your organisation’s digital ambitions 
  • Tap into the Tech Champion’s digital expertise.
  • Learn how the Digital Culture Network can support you further! 

Ticketing & CRM

Future Ticketing logo

Future Ticketing

Future Ticketing offers white label digital ticketing software that puts you back in control of your customers. Embedded in your web site for full trackability, their user experience allows full customisation from start to finish. 

With a full suite of functionality, your own ticketing app, and their API-first approach to enable you to sync all your software together, they offer a route to data-rich customer intelligence and a better ROI. Small wonder their customers consistently win higher revenues through partnering with them. 

Visit them at Digital Marketing Day to discuss:

  • End-to-end ticketing and event registration 
  • API – first approach 
  • Superior functionality 
Spektrix Logo

Spektrix

Spektrix is the market-leading platform for live event CRM technology. They provide their expertise to the arts, culture and live entertainment sector so that everyone can make the most of their events. A true partner, they empower teams and help organisations to increase revenue and build engaged audiences.  

Visit them at Digital Marketing Day to:

  • Audit your current activity and identify new opportunities to maximise revenue from tickets, donations and secondary spend
  • Discuss how technology created by Spektrix and our partners can support the next steps in your digital journey
  • Discover how you can use your CRM system to streamline your customer journey and strengthen audience engagement
Tessitura Network logo

Tessitura Network

Tessitura, the only not for profit technology company in our sector, is proud to help power the success of over 800 arts and culture organisations around the world. Their sector-leading CRM system provides a true 360-degree view of every audience member. They work exclusively with arts and culture organisations, putting digital at the heart of their work with equally strong functionality for ticketing and admissions, fundraising, marketing, memberships and more.  

Visit them at Digital Marketing Day to:

  • Talk about AI and how venues are using it already (almost without knowing!)  
  • Hear more about what digital transformation looks like in practice 
  • Enter their competition to win cakes to share with your team 
Ticketsolve logo

Ticketsolve

As a leading box office platform in the UK and Ireland, Ticketsolve is dedicated to supporting the success of our customers in the arts, culture, heritage, and attraction spaces. With a user base of over 350 organisations, our platform addresses a wide range of needs, including ticketing, CRM, fundraising and development, marketing, and administration. Their intuitive platform is designed to nurture and support growth across all areas of our customers’ organisations, and they are committed to helping their customers thrive.

Visit them at Digital Marketing Day to:

  • Meet with members of their customer success team who can answer any questions you have across ticketing, memberships, marketing automations and fundraising campaigns, as well as the big industry trends you need to know about 
  • Catch up on their latest resources. Stop by their stand and get a sneak peek of their latest projects, including whitepapers, case studies, and guides 
  • The Ticketsolve Community is growing. Learn more about their latest product developments and why organisations choose Ticketsolve as their preferred partner
Tixly Logo

Tixly

Tixly is a leading provider in software solutions for the culture market that allows their customers to manage and sell events, manage their customers through advanced CRM and enable marketing with enhanced segmentation tools. Currently Tixly provides services to over a hundred venues and culture organisations around the world, including some of the world’s most respected venues such as Musikhuset Aarhus, Het Concertgebouw in Amsterdam and Kulturhuset Stadsteatern in Stockholm. 

Tixly has just signed a multi-year, multi-venue contract with Trafalgar Tickets, which will see them delivering UK specific functionality and integrations that can benefit the arts and culture venue community. 

Visit them at Digital Marketing Day if:

  • You like your ticketing to be sophisticated and flexible but simple to set up and easy for customers to use. 
  • You want to find out how they’re about to help you unlock your data with new AI tools 
  • You want some of the best merchandise you will ever find at a conference 🙂 

Venue Support

VisitOne logo

VisitOne captures shadow attendee details and grows secondary revenues. It automates the expansion of your CRM database, grows F&B revenue, increases donations, and maximises table occupancy. It does all this whilst streamlining your operations.  

How? VisitOne puts everything your guests need in one place: venue information, digital tickets, a pre-ordering facility, membership sign-up, quick-donations, even table bookings. It integrates all that with your existing ticketing and EPOS system. 

Visit them at Digital Marketing Day to:

  • Experience a hands-on demo of VisitOne to see how it grows your customer database and delivers personalised calls-to-action for each guest. 
  • Learn how the likes of the Royal Shakespeare Company have used VisitOne to grow revenues and create friction-free experiences for guests & operational staff. 
  • Run your scenario by them. They will be on hand to discuss delivering your ideal guest experience. They’ve made complex experiences simple and easy to use. They love a challenge, what’s yours? 

Sponsor Spotlights

Accessible by Desgin logo

Accessible by Design

Accessible by Design is a Digital Accessibility Consultancy. They help make digital experiences more accessible for everyone.

They work with arts and cultural organisations to ensure an equitable, enjoyable and easy website experience for everybody.

From design to launch they help advise, test and audit websites and digital content to ensure that accessibility is considered both at the outset and on an ongoing basis. 

Find them at Digital Marketing Day to discuss:

  • Digital accessibility training for your team — learn to create accessible digital content and embed accessibility in your processes 
  • Removing barriers from your email marketing, websites or social media — they’ll work with your team and your developers to remove barriers to access 
  • Inclusive usability studies — the best way to ensure your content works is to ask your audiences and include users with a diverse range of needs 
Art Fund logo

Art Fund

Art Fund is the national fundraising charity for art. They provide millions of pounds every year to help museums to acquire and share works of art across the UK, further the professional development of their workforce, and inspire more people to visit and enjoy their public programmes.

They are independently funded, supported by Art Partners, donors, trusts and foundations and the 135,000 members who buy the National Art Pass, who enjoy great savings at 850+ museums, galleries and historic places.

They also support museums through our annual prize, Art Fund Museum of the Year. The winner of Art Fund Museum of the Year 2023 is The Burrell Collection.


With thanks to our Digital Marketing Day Sponsors:

Art Fund Logo
Grandad Digital logo
Spektrix Logo
Substrakt logo
Ten4 Design logo
Ticketsolve logo

Thanks also to our Access Sponsor:

Accessible by Desgin logo

Without our Sponsors this event would not be possible, and without our Access Sponsor the Digital Ticket would not be possible, so we are hugely grateful for all their support.