Audiences at the Heart

Leeds, 13 — 14 July 2023

Audiences at the Heart

Leeds, 13 — 14 July 2023

Supplying the tools to help engage your audiences

Our AMA Conference 2023 exhibitors have the products and know-how to help you navigate your organisation to success.

Take some time in-between sessions to have a chat and discover the the possibilities they can unlock for you. We’ve grouped our exhibitors, so if you need help with something in particular, you can see who will be able to help you and you can head straight to them during Conference.


Digital Agencies

After Digital Logo

After Digital

After Digital is a UK-based, full-service digital agency specialising in the arts, culture, and entertainment sectors, having recently merged with the Dutch arts marketing CMS platform, Peppered, we offer a powerful blend of marketing tools, strategic consulting, digital marketing, UI/UX design, web development, and digital
transformation.

Operating across the UK, Europe and the US we work with over 80 arts and culture organisations to transform and enhance their digital presence, including clients such as The Roundhouse, The Old Vic Theatre, The Southbank Centre, Honolulu Museum of Arts, and the Zoological Society of Milwaukee.

Visit them at Conference to:

  • Specialist software: Learn how our Saas-based CMS for the arts, Peppered, helps our industry-leading clients reduce costs and stay ahead of the curve, or how our ticketing integration product, Skyway, can streamline your online presence.
  • Integrated Solutions: See our comprehensive packages serving as strong foundations for corporate identity and innovative marketing.
  • Industry experience: Hear about our success stories with prestigious clients like The Roundhouse, The Southbank Centre, and The Old Vic Theatre, and how they translate to your business.
Cog Design Logo

Cog

Cog is a digital design agency.

We help arts organisations inspire their audiences through engaging, intelligent branding and websites that ease interactions, demand attention and prompt action.  

Accessibility, inclusivity and sustainability runs through all our work. 

We’re innovative, creative, straight-talking and always a joy to work with. 
 
We do our best work when we partner with clients who are passionate about the power of the arts to transform lives, so we choose only to work with those people. We’ve been cultural sector advocates for more than three decades. 
 
As a Certified B Corporation, we’ve exceeded rigorous criteria across social and environment impact.

Splitpixel logo

Splitpixel Creative

We are Splitpixel! We’re a full-service web design and development, digital marketing, branding, and consultancy agency based in West Yorkshire. We specialise in the arts and culture sectors, but also work with a wider range of charities and commercial businesses, bringing a far-reaching experience to our work that helps us consider every angle. We particularly focus on being accessible, inclusive, and sustainable in everything we do, and we love to work with clients who feel the same way. 2023 marks our 15th birthday as a digital agency — now a 17-strong team of experts, we’re ready for at least 15 more! 

Visit them at Conference to:

  • Talk to us about your website, and how well it integrates with your booking/CRM tools. 
  • Ask us for advice on meeting your venue/organisation’s commercial and marketing goals. 
  • Help us celebrate 15 years in business! 
Substrakt logo

Substrakt

Substrakt is a digital agency specialising in the arts and culture sector. We’ve got over 16 year’s experience partnering with cultural organisations around the world to deliver work that gives everyone simple and immediate access to inspiration, discovery and joy through cultural experiences.  

We design and build websites and digital products, alongside providing strategic consultancy and training. Our consultancy services help cultural organisations make their digital work more effective through user research, analytics, digital and content strategy and SEO. 

Visit them at Conference to:

  • To discuss a thorny digital issue and get an objective, expert opinion.    
  • To get advice on how to weave user-first thinking into your digital strategy. 
  • To help you plan out the ‘what next’ part of a digital plan/project and learn about best practice when preparing to deliver it.  
Supercool Logo

Supercool

Hi, we’re Supercool. We craft websites and digital strategies that make life easier for arts, culture and heritage organisations — and your audiences. (We also plant trees 🌳)  

Our friendly, proactive approach to ongoing support — coupled with design, tech and data savvy – helps our clients to improve their long-term resilience, and get closer to audiences.

Visit them at Conference to:

  • Discuss simple ways to make your website and digital content more accessible.
  • Talk about practical, quick-wins to reduce your digital carbon footprint.
  • Chat about putting together a brief for your new website. 
Ten4 Design logo

Ten4 Design

Founded in 2001, Ten4 has a long history of working in the arts — from designing MySpace pages for major record labels in the aughts, to building complex ticketing websites for cultural institutions today. Recent clients include BAFTA, Ronnie Scott’s Jazz Club, Durham Cathedral, and the National Television Awards. 

We’re passionate about expanding access to and engagement with the arts through our user-centric, digital first approach. And our success speaks for itself: we’re proud to say that most of our clients stick with us for many, many years.

Visit them at Conference to:

  • Pick their brains about your digital challenges, or schedule a free consultation for another day.
  • Discover their recent work, including DonateFlow, their white-labelled platform for taking online donations.
  • Show them your homepage — give them your domain name on Thursday, and by Friday afternoon they’ll send you a new wireframe showing how to make it more engaging and more accessible.

Marketing Platform

WordFly logo

Wordfly

WordFly is the online marketing platform built for venues and events. Create effective customer journeys for every screen with email, SMS, surveys, RSVPs and forms. Seamlessly integrate your marketing and CRM and start engaging your fans at every step with the innovative and easy-to-use platform built just for you. 

Over 500 arts, culture, live entertainment venues, and events around the world trust WordFly to help build their audience. Our creative marketing suite and in-depth reporting gives you everything you need to market your venue with an engaging, modern experience for patrons, members and fans.  


Pricing Solution

Vatic logo

Vatic

Vatic’s dynamic pricing software is specifically designed for the performing arts. Our sixteen proprietary algorithms help you align your prices with what patrons actually feel the performance is worth. Vatic is fully integrated with Tessitura, PatronManager, and Spektrix, providing instant updates across all of your prices (including discounts) plus critical reporting to help you succeed. Vatic is a full-service pricing solution. Clients have access to discounted consulting on venue rescale, single ticket starting prices, subscription pricing, and accessibility. Vatic has managed pricing for more than 6,000 performances, delivering over $8 million in revenue growth to our partners in 2022. 

Visit them at Conference to:

  • Ask us the tough questions you have about dynamic pricing. 
  • Gain insights from our clients in theatre, opera, ballet, and classical music. 
  • Tell us about your organisation, let’s see if Vatic is right for you. 

Sector Support

Art Fund Logo

Art Fund

Art Fund is the national fundraising charity for art. It provides millions of pounds every year to help museums to acquire and share works of art across the UK, further the professional development of their curators, and inspire more people to visit and enjoy their public programmes.

Art Fund is independently funded, supported by Art Partners, donors, trusts and foundations and the 135,000 members who buy the National Art Pass, who enjoy free or discounted entry to over 850 museums, galleries and historic places, 50% off major exhibitions, and receive Art Quarterly magazine.

Art Fund also supports museums through its annual prize, Art Fund Museum of the Year. The winner of Art Fund Museum of the Year 2022 is Horniman Museums & Gardens.

Visit them at Conference to:

  • Talk to them about free marketing support for museums. Opportunities include their award-winning podcast, national print distribution and digital communications to their 135k members plus thousands more culture seekers. 
  • Find out how you can connect with the next generation, including content and campaigns targeting students, teachers and families. 
  • Get your free 1-month trial Professional Art Pass to explore art and culture with great savings (exclusive to all AMA delegates). 
Digital Culture Network Logo

Digital Culture Network

Arts Council England’s Digital Culture Network provides practical, on the ground help to develop the digital skills of the creative and culture sector. We offer one-to-one support to all organisations who are eligible for Arts Council England funding, as well as events, webinars and an online resource bank which are accessible to everyone. Our Tech Champions have specialist backgrounds in a range of digital specialisms, including data analytics, digital strategy, digital content, eCommerce, social media, email marketing, box office ticketing and CRM, websites, search engine marketing and optimisation, and digital accessibility. 

Visit them at Conference to:

  • Discuss your organisation’s digital ambitions. 
  • Tap into the Tech Champion’s digital expertise. 
  • Learn how the Digital Culture Network can support you further! 
The Audience Agency Logo

The Audience Agency

The Audience Agency (TAA) is a mission-led charity: our purpose is to provide knowledge, data and insight enabling cultural organisations to increase their relevance, reach and resilience. Our experienced team of specialists brings together cultural sector consultants with researchers skilled in both quantitative and qualitative analysis, in order to help you achieve maximum potential at every stage of your audience development journey.

We’re proud to be sponsoring this year’s AMA Conference, especially as the theme of ‘Audiences at the Heart’ speaks directly to what we’re about. 

Visit them at Conference to:

  • Find out more about Audience Answers — their recently launched new suite of data tools. 
  • cChat about their latest and ‘hot-off-the-press’ evidence and research findings. 
  • Talk to one of their expert team about how they can help with understanding your audiences. 

Ticketing & CRM

Future Ticketing logo

Future Ticketing

Future Ticketing is the API first ticketing software platform that offers you a single view of your customer across every product line you sell. By integrating every software package you use, from access control to accounting, loyalty programmes and CRM, we enable a smarter and more intuitive engagement with your customer base for a higher ROI. Visit our stand to see the future of ticketing.

Spektrix Logo

Spektrix

Spektrix is the market-leading platform for live event CRM technology. We provide our expertise to the arts, culture and live entertainment sector so that everyone can make the most of their events. A true partner, we empower teams and help organisations to increase revenue and build engaged audiences.

Visit them at Conference to:

  • Meet their consultants for a tailored discussion of your business goals and bespoke solutions for your organisation. 
  • Chat to Spektrix experts about loyalty models that work for you and for your audiences. 
  • Discover how you can use your CRM system to streamline your customer journey and strengthen audience and donor engagement.  
Tessitura Network Logo

Tessitura Network

Tessitura is proud to help power the success of nearly 800 arts and culture organisations around the world. Our sector-leading CRM system provides a true 360-degree view of every audience member. This transactional solution also offers equally strong functionality for ticketing and admissions, fundraising, memberships and more. That gives you insight into every interaction your customers have with your organisation. And it helps you make your audiences the centre of your world.

Visit them at Conference to:

  • Learn why the Sage Gateshead, Shakespeare’s Globe, Horniman Museum and Gardens and others chose Tessitura to drive revenue growth and inform data-driven decisions. 
  • Discover how Scottish Ballet uses Tessitura to help manage its innovative membership program, which has increased class registrations, event income and donations. 
  • Enter their contest for the chance to win free treats for you and your team. 
Ticketsolve logo

Ticketsolve

We’re Ticketsolve, driving success for arts, culture and heritage organisations. Working with over 345 organisations, our passion for the sector is aligned with our passion for data-driven ticketing, marketing, CRM, fundraising, audience development and memberships strategies. Our team are dedicated to helping arts and cultural organisations streamline operations and maximise audience engagement and provide 24/7 support. We aim to empower organisations, venues and events of all sizes to sell tickets, manage memberships, and enhance customer experiences effortlessly. 

Visit us at the AMA Conference and let us show you how Ticketsolve can partner with your team and drive success for your organisation. 

Visit them at Conference to:

  • Discover the Power of Seamless Ticketing & CRM: Experience firsthand how Ticketsolve’s intuitive platform can transform your ticketing process, from online sales to box office management, ensuring a smooth and hassle-free experience for both staff and customers. 
  • Unlock Audience Insights & be in the know About their Product Roadmap: Learn how their advanced analytics tools provide valuable insights into your audience demographics, preferences, and behaviour, enabling you to make data-driven decisions and effectively target your marketing efforts.    
  • Personalised Consultations: Meet their dedicated team at their exhibition space, where they will be available to offer personalised consultations tailored to your organisation’s specific needs, answering questions, and demonstrating the extensive features and benefits of Ticketsolve. 
tixly logo

Tixly

Tixly is a leading provider in software solutions for the culture market that allows their customers to manage and sell events, manage their customers through advanced CRM and enable marketing with enhanced segmentation tools. Currently Tixly provides services to over a hundred venues and culture organisations around the world, including some of the world’s most respected venues such as Musikhuset Aarhus, Het Concertgebouw in Amsterdam and Kulturhuset Stadsteatern in Stockholm. 

Visit them at Conference if:

  • You like your ticketing to be sophisticated and flexible but simple to set up and easy for customers to use. 
  • You want to find out how were about to help you unlock your data with new AI tools 
  • You want some of the best merchandise you will ever find at a conference 🙂 

Venue Support

Secure my Booking logo

Secure My Booking

The leader in Arts & Entertainment ticket refunds with over 170 theatres partnering with us and the highest-rated provider on Trustpilot based on customer reviews. 

Our cover is the most comprehensive including extensive COVID, illness, public transport delays & strikes, severe weather, plus much more. When customers purchase tickets today more than ever they are looking at refund and exchange policies, our protection offers a clear offering with up to 40% of customers opting to purchase. 

An independent survey of theatre bookers taken in Nov 2020 showed 18% are more likely to purchase tickets today rather than waiting to nearer the event if ticket refund protection is offered by the seller. 

Drop by and have a chat, we work with venues using most systems and set-up is quick and easy.

Theatre Tokens logo

Theatre Tokens

Theatre Tokens are the only nationwide gift card scheme for the UK Theatre industry. Theatre Tokens are run by the Society of London Theatre, a not-for-profit organisation that champions the theatre industry and reinvests any profits to grow the arts for future generations. 

Theatre Tokens can be bought at thousands of high street retailers and redeemed at over 300 venues nationwide. They have been around since 1984 and have no expiry date, which makes them the easy way to give the gift of theatre. 

Visit them at Conference to:

  • Find out how you can access £10m in annual sales of Theatre Token Gift Cards at your venue. 
  • Let them help you reach their over subscriber audience of over 200,000 theatre lovers. 
  • Hear about how they partnered with The National Lottery to inject £1m into the UK theatre industry and their plans to deliver future campaigns. 
Visit OneLink logo. Text on image:  Everything your guests need in one place.

Visit OneLink removes confirmation-email chaos. It grows membership, food & beverage and other secondary revenues. It automates the expansion of your CRM database, increases donations and maximises table occupancy. It does all this whilst streamlining your operations.

How? Visit OneLink puts everything your guests need in one place: venue information, digital tickets, a pre-ordering facility, membership sign-up, quick-donations, even table bookings. It integrates all that with your existing ticketing and EPOS system. 

Visit them at Conference to:

  • Experience a hands-on demo of Visit OneLink to see how it grows your customer database and delivers personalised calls-to-action for each guest. 
  • Learn how the likes of the Royal Shakespeare Company have used Visit OneLink to grow revenues and create friction-free experiences for guests & operational staff. 
  • Run your scenario by them. They will be on hand to discuss delivering your ideal guest experience. They’ve made complex experiences simple and easy to use. They love a challenge, what’s yours? 

The exhibition is now sold out. If you’re kicking yourself for having missed out this time, and would like to be involved with a future event, get in touch with Ciara, our Strategic Partnerships Manager — she’ll find out more about you and make sure you can be looped in ahead of our next opportunity: ciara@a-m-a.co.uk.


With thanks to our Sponsors

Lead Sponsors:

Art Fund Logo
Spektrix Logo
Tessitura Network Logo
The Audience Agency Logo
Ticketsolve logo

Supporting Sponsors:

Cog Design Logo
HdK Logo
Substrakt logo
Supercool Logo
tixly logo