At AMA we’re a small team with big ambitions. As well as delivering our regular year-round training and events, there’s a lot more than goes on behind the scenes.
Here you can read about recent projects, team updates, interesting insights and more…
October 2025
- Paul was quoted in an Arts Professional article by Georgia Lockhurst on the anxieties and opportunities surrounding AI use in the sector. Read the article here. Please note, article behind paywall.
- Beta testing for Goose has been coming along nicely, and we’ve had some lovely feedback from our testers, that we’ll hopefully be able to share soon.
- Matt has written a lovely article for Arts Professional on how we can nurture the talent and champion the creativity of early career marketers. Read the article here.
Interesting reads:
- ‘Tentacles squelching wetly’: the human subtitle writers under threat from AI. This article from The Guardian reports that, although AI is making steady advances into subtitling, practitioners say it’s a vital service that needs a human to make it work.
- Forget the gym — a ‘cultural workout’ could be the key to better health. This article on Sky News reports that a study by King’s College London involving artists including Manet, Van Gogh and Gauguin has shown that art immediately calms the body.
New members this month :
- Arcola Theatre
- ArtfulScribe
- ASCEL – Association of Senior Children’s and Education Librarians
- Chamber Orchestra of Europe
- Dark Horse Theatre
- Halsway Manor
- Mortal Fools
- Noċemuskata
September 2025
- Paul has written a great article for Arts Professional on the impact of AI on organic search visibility for cultural organisations. You can read Paul’s article here.
- Carol has written a lovely blog post for Mobius Industries on the process of developing Goose, our AI platform for the heritage sector. Read Carol’s blog post here.
- Bea took part in some post-summer check-ins as part of the Inclusive Museums programme.
Interesting reads:
- This Is For Everyone. In this intimate memoir, Sir Tim Berners-Lee, the inventor of the World Wide Web, tells the story of his iconic invention, exploring how it launched a new era of creativity and collaboration while unleashing a commercial race that today imperils democracies and polarizes public debate.
- The Man Who Invented The World Wide Web (Tim Berners-Lee). An episode of The Rest Is Politics: Leading podcast. Following the release of his autobiography, Rory and Alastair are joined by Sir Tim Berners-Lee to discuss why he forfeit such large profits to make the World Wide Web a free and open space, how we reclaim the internet from social media companies taking away our sovereignty and much more.
New members this month :
- British Film Designers Guild
- Collections Trust
- easy-connect
- Luminate – HE Student Recruitment and Marketing
- Music for Everyone
- Music Teachers’ Association
- Society for the Protection of Ancient Buildings (SPAB)
- Sound Roots
- Stans Cafe Theatre
August 2025
August has been a quiet month for the AMA, with most of the team taking leave across the month. We’ll be out and about again from September, but for now you can peruse some of the interesting reads we’ve shared in our team meetings below.
Interesting reads:
- Report: Traditional family ticket ‘fails to serve’ 41% of families. This Museums + Heritage Advisor article reports that a recent study by ALVA and Baker Richards suggests that traditional pricing structures are failing to serve all family demographics.
- Six words that could ruin credibility. This LinkedIn article by our own Paul Blundell explores the possible impact of ChatGPT-5’s new trust layer, it’s ability to highlight AI generated work, and how this might affect how we use AI in the future.
- Council proposes tax increase to refurbish theatre. This BBC News article reports that Yeovil Town Council will carry out a consultation to see if locals are in support of a tax increase to help reopen the Octagon Theatre, which has been closed since 2023. The council wants to borrow £3.3m as part of the major upgrade and pay it back by raising its tax precept by 3.3 percent, which would be a rise of around £11.60 per band D household.
- Microsoft boss troubled by rise in reports of ‘AI psychosis’. This BBC News article reports on the rise of a new condition called “AI psychosis”: a non-clinical term describing incidents where people increasingly rely on AI chatbots and then become convinced that something imaginary has become real e.g. forming a romantic relationship with it, or coming to the conclusion that they have god-like superpowers.
New members this month :
- Birmingham Opera Company
- Dancers’ Career Development
- Horton Chapel Arts and Heritage Society
- Komedia Bath
- Museum of Toronto
- Royal Geographical Society
- The Music Works
- The Photography Foundation
June — July 2025
- In June writer and activist Maresa Mackeith joined the team virtually as part of our inclusion training. Maresa shared insight into how a person living with a disability navigates the working world and how she communicates with venues as a non-verbal artist.
- In July we launched our brand new podcast — the Diverse-C-Tea Leadership Podcast. Each episode invites leaders from across the arts, heritage and creative sectors to share honest reflections, bold ideas and personal stories of navigating leadership through the lens of diversity, equity and inclusion.
- In July we said goodbye to our Events and Operations Assistant, Kirstie. She is moving on to a role at CareADHD, which is a cause close to her heart. Good luck Kirstie, we know you’re going to be AMAzing!
- Towards the end of July, we announced the creation of Goose, our new AI platform made possible by a grant from The National Lottery Heritage Fund, which is being created to support heritage organisations with marketing and audience development. It has gained lots of media attention and we’re currently in the alpha testing phase of the project.
- The team have been out and about (and in the press) quite a lot this month:
- Claire attended the Institute of Fundraising conference in June and was happy to see Culturehive being reference in one of the sessions she attended
- Bea spoke at the SOLT/UK Theatre conference about EDI impact on employee retention and performance as part of a session called ‘Building a Better Workplace – What are the keys to retention and performance?’
- Cath had an article published about our AI policy work in ‘One’ – the magazine from One Dance UK
- Cath also featured in an Arts Professional article on recruitment trends across the sector
- A Conference preview featuring an interview with speakers Lucy Fox and Kaasam Aziz from New Adventures was printed in Volume 21 of International Arts Manager
- Lucy wrote an article for Arts Professional, inspired by Conference, on finding inspiration and amplifying arts marketers when times are tough. You can read the article here.
Interesting reads:
- Government AI copyright plan suffers fourth House of Lords defeat. This BBC News article reports that the Lords are looking for more protections for artists from AI, backing calls for greater transparency to ensure copyright holders are able to see when their work has been used and by whom.
- Disney and Universal sue Midjourney AI for copyright infringement. This article from The Independent reports that the complaint claims Midjourney pirated the libraries to generate and distribute “endless unauthorized copies” of their famed characters, and marks the first time major Hollywood companies have enter the legal battle over generative AI.
- Astronomer’s ‘clever’ PR move embracing CEO scandal – featuring Gwyneth Paltrow. Following a viral PR nightmare after their CEO was caught embracing a colleague at a Coldplay concert, Astronomer have released a tongue-in-cheek promotional video featuring Gwyneth Paltrow as a “temporary spokesperson”. It’s a great example of how to handle unexpectedly bad publicity.
New members this month :
- A Play, A Pie and A Pint
- Anything is Possible
- Art27 Scotland
- BoomBoom Media
- Bristol Improv Theatre
- Findhorn Bay Arts
- Florence Arts Centre
- Glasgow City Heritage Trust
- Lancaster Footlights & Grand Theatre
- The Alasdair Gray Archive
- UK Antarctic Heritage Trust
- Writing Our Legacy
May 2025
- May saw the launch of our new Affinity Group for people with a living experience of disability and intersectionality. The first meeting will take place in June and will then run quarterly throughout the year.
- Bea has written a great article for Arts Professional, sharing changemakers and resources that have influenced her work and could support your EDI journey..
- The team have been out and about quite a lot this month:
- The membership team, Jemma, Matt & Jacqueline looked after an AMA stand at the Museum + Heritage Show and ran a networking session on day 2 of the show. Cath & Paul also lead a session on day 1 on strategic AI adoption.
- Jacqueline and Jo attended the Museum + Heritage Awards. They sat on a table with AMA Board member Trish Thomas, and were delighted to be able to celebrate London Museum’s award win for ‘Best use of Digital’ with the team.
- Cath and Paul also spoke at Memberwise’s Digital Excellence conference. Cath was part of a Digital Leadership Panel Discussion: Digital Priorities for Membership Organisations in the Age of AI and Paul lead a session called The Journey Towards Mindful AI — Navigating the Ethical Landscape of AI.
- Bea headed to the University of Lincoln where students from the Arts and Cultural Management MA pitched ideas for a new podcast.
Interesting reads:
- Chicago Sun-Times confirms AI was used to create reading list of books that don’t exist. This article on The Guardian offers an example of how not to use AI.
- Gender guidance on toilet use ‘harmful and impractical’, arts leaders say. This Arts Professional article reports that more than 1,600 figures in the arts and culture sector have signed a letter saying they are “unable and unwilling to police the gender of people using toilets” in response to interim guidance issued following a landmark legal ruling on the definition of a woman.
- The Future of Jobs Report 2025. This report from the World Economic Forum brings together the perspective of over 1,000 leading global employers to examine how various macrotrends impact jobs and skills, and the workforce transformation strategies employers plan to embark on in response, across the 2025 to 2030 timeframe.
New members this month :
- BEAM, Hertford
- Explore York Libraries and Archives Mutual Ltd
- Festival of Thrift
- Kind Dusty Ltd
- Longborough Festival Opera
- Regent’s Park Open Air Theatre
- The Binks Hub
- Warrior Sq
April 2025
- April saw the launch of our brand-new offer for members — the On Demand video library. The library has over 40 training videos that are free for AMA members 24/7, and we’ll be adding more content throughout the year.
- In May, Cath and Paul will be leading a session on strategic AI adoption at the M+H Show and have been given a shout out in the M+H Advisor’s round-up of digital transformation sessions.
- We’re getting ready to start our next round of book club meetings, where we’ll be reading The View From Down Here by Lucy Webster.
- At the end of the month, the team descended on London for our quarterly Away Days. This time we were joined by Attitude is Everything, to take us through some Disability Equality training.
Interesting reads:
- Trump targets ‘anti-American ideology’ at Smithsonian museums. This article on BBC News reports that President Trump has signed an executive order that directs the vice-president to “eliminate improper, divisive, or anti-American ideology” and says that Congress should not fund Smithsonian exhibits and programmes that “divide Americans by race”.
- Family Visit Snapshot: Insights from Across the Sector. A snapshot of research undertaken in March by Heritage Pulse and Arts Professional that focuses on family visitors and their engagement with heritage and arts organisations.
- Everyone’s jumping on the AI doll trend — but what are the concerns? This BBC News report explores the environmental impact of AI-driven viral trends.
- To celebrate Earth Day this month, we have been sharing the AMAculturehive Green Action Hub on our various channels. The Hub currently has almost 50 resources, including The AMA’s Green Guide to Working from Home.
New members this month :
- Bamboozle Theatre Company
- Barrow Library
- British Council
- Creative UK
- GoodCRM
- National Concert Hall, Dublin
- ThickSkin Theatre
- Tyne Theatre & Opera House
- Young Voices
March 2025
- We have some new board members! A warm welcome goes to Octagon Theatre Bolton’s Parvati Pindoria and Warwickshire Libraries’ Dr Anjna Chouhan — we can’t wait to work with you. A big ‘well done’ also goes to Ranjit Atwal from Unlimited, who was re-elected for a second term. You can find out more about our new board members here.
- March has been a busy month for the AMA as AMA Conference 2025 went on sale and we announced the return of Breakthrough later this year.
- The shortlist for the Museums + Heritage Awards 2025 Marketing + Communications Campaign of the Year category (that we are partnering) has been announced. Congratulations goes to: Royal Armouries, National Portrait Gallery, Fitzwilliam Museum, The British Museum and Bletchley Park. The winners will will be announced during a live ceremony in May.
- We’ve also been selected to do a session at the Museums + Heritage Show in May — hopefully we’ll see a lot of our members there.
- A few of our team members have been out and about this month:
- Bea has delivered some training for Inclusive Museums on delivering benchmarking.
- Jacqueline attended Heritage Day 2025 at the Tower of London, and run by the lovely team at The Heritage Alliance.
- Cath went along to Family Arts Leadership Symposium 2025
Interesting reads:
- Anthropic’s C.E.O. Dario Amodei on Surviving the A.I. Endgame. In this episode of the New York Times podcast, Dario Amodei discusses Anthropic’s brand-new Claude 3.7 Sonnet model, the A.I. arms race against China, and his hopes and fears for this technology over the next two years.
- Manchester’s Contact Theatre switches to four-day week. This Arts Professional article reports that Contact Theatre is permanently adopting a four-day working week following a year-long trial. Please note: article behind pay wall.
- Tourist Tax in England could drive billions into culture — report. This article in The Stage reports that the recently formed Cultural Policy Unit is advocating for a levy of between 3 and 5% on accommodation in England, to channel proceeds specifically towards cultural attractions, creative districts and grassroots venues. Please note: article behind pay wall.
New members this month :
- Chelsea Physic Garden
- City Bridge Foundation
- Design It
- DIRECT MIND-Arts
- Gulbenkian Arts Centre
- Ikon
- London Mozart Players
- Modern Art Oxford
- York Museums Trust
February 2025
- This month the team descended on London for our first quarterly away days of 2025. We spent most of our time discussing the ‘bigger picture’ of the AMA, and we were also lucky enough to see a performance of Birdboy by Emma Martin/United Fall at Sadler’s Wells East. After the performance we were treated to a tour of the new venue by AMA member Jordan Archer — thank you so much to the Sadler’s team for making us feel so welcome. Your new venue is AMAzing!
- Jemma attended a virtual meet up with fellow Investment Principle Support Organisation (IPSO) comms professionals this month. Discussions ranged from how we are starting to prepare for the upcoming changes to Arts Council England funding, to how we can gain buy-in from our teams when moving from a sales-led to brand-led comms strategy.
- Paul has written a great article this month for Arts Professional on the ethical adoption of AI. Read Paul’s article here.
- This month we launched another brand new event for our members, Essentials of AI for Marketing, which explore the basics of using AI, from creating prompts to using AI for image generation or data analytics.
Interesting reads:
- 7 Ways to Train Your Brain to Go From Insecurity to Confidence. In this episode of the On Purpose with Jay Shetty podcast, Jay explores how you can break free from insecurity and build lasting confidence using science-backed techniques and practical mindset shifts.
- What is the best AI? ChatGPT Vs DeepSeek Vs Gemini. This episode of Target Internet’s The Digital Marketing Podcast dissects three of the most talked-about AI models in marketing today. Listen out for a shout out to our own AMAculturehive Editor, Carol Jones.
- The Get Things Done Book. Our Head of Programme, Lucy Jamieson, highly recommends this book that brings together 41 of the best productivity models to help you understand your own working habits.
- Artists release silent album in protest against AI using their work. This BBC News article discusses the silent album that more than 1,000 musicians — including Annie Lennox, Damon Albarn and Kate Bush — released in protest at the UK government’s planned changes to copyright law, which they say would make it easier for AI companies to train models using copyrighted work without a licence.
New members this month :
- Affordable Art Fair UK
- Beaumaris Festival
- Eden Communities
- Groundwork Collective
- Insaafi
- Joon Dance
- Justice in Motion
- National Society for Education in Art and Design
- Neuadd Dwyfor
- New Diorama Theatre
- Youth Theatre Arts Scotland
January 2025
- Bea is working with Museums Development Midlands on the Inclusive Museums programme. The programme will support 6 museum leaders to work with Bea and curator/facilitator, Tomar Beh to design and develop their Equality Action Plans.
- Cath has written a piece for Arts Professional advocating for a human-first approach to digital marketing. Read Digital Marketing: Trust your team.
- In January we launched a brand new event for 2025: How To Day — Copywriting. We plan on turning this into a series of new day events, each focusing on different key marketing skills.
- Carol and Jacqueline attended Let’s Get Real Conference 2025 ran by The Audience Agency at MShed in Bristol. They had a great time meeting lots of AMA members, the fab Audience Agency team; and hearing from speakers on how digital can add value for cultural audiences, communities and organisations.
We’re also pleased to be sponsoring the next cohort of Let’s Get Real which will focus on AI. We’ll also be supporting the cohort in thinking about governance and policy issues around AI. You can find out more here.
Interesting reads:
- How to Win at Search when AI is Changing Everything. This episode of the Marketing Against the Grain podcast dives into how AI is redefining search and the steps you need to take to stay ahead in this shifting landscape.
- Dr. Ethan Kross: How to Control Your Inner Voice & Increase Your Resilience. This episode of the Huberman Lab podcast looks at the purpose of the inner voice in your head and its impact on emotional well-being and motivation. It also explores practical tools to manage negative internal chatter and eliminate intrusive thoughts.
- AI Tools with Andrew Davis. In this brand new monthly column for AMAculturehive, digital marketing maestro Andrew Davis shares three standout AI tools that are designed to save you time, boost creativity and keep you ahead of the competition.
New members this month :
- Cheltenham Ladies College
- Cryptic Glasgow
- Ingresso Group Limited
- Paraorchestra
- Portsmouth Creates CIC
- Prestige Production
- Stopgap Dance Company
November 2024
- We’re delighted to once again be partnering Museums + Heritage Awards for the Marketing + Communicatiions Campaign of the Year 2025. Find out more about the awards and enter here.
- Most of the team headed to BFI Southbank at the end of the month to welcome over 260 delegates to Digital Marketing Day. It was a jam-packed day with lots of great sessions & we loved getting to see so many members in one place. We even managed to have enough energy to go out as a team for a Christmas meal afterwards!
- Since the Spring, half of the AMA team have been participating in some basic BSL training led by Maresia of Flutterby BSL. The group learnt to sign words to support people during our events such as: welcome to this event, I work for the Arts Marketing Association and the toilets are upstairs.
Interesting reads:
- The environmental campaigners fighting against data centres. This BBC article explores how people are opposing the expansion of data centres in Northern Virginia. With some studies citing that 70% of the world’s internet traffic goes through the state, campaigners say they already have a major negative impact on their quality of life.
- Helen Glover on progress over perfection: shift your perspective on success. In this episode of the Happy Place podcast, Team GB Olympic rower Helen Glover discusses how a huge part of her success is thanks to her mindset — that it’s better to try and fail than not try at all.
- What the erasure of Cynthia Erivo from Wicked coverage says about UK media. This article, originally shared on Refinery29, explores how the UK media have focused on Ariana Grande, unintentionally resonating with the themes of the story of Wicked itself.
- ‘What many of us feel’: why ‘enshittification’ is Macquarie Dictionary’s word of the year.
New members this month :
- Norfolk & Norwich Festival
- The Harris
- Garsington Opera
- Woolwich Works
- Kenton Theatre
- Eden Court Theatre
- The Powell-Cotton Museum
- Quex House and Gardens in Birchington
- All Souls Music
October 2024
- At the start of the month, the AMA Board agreed that we could officially become a 4-day week organisation, following our successful trial that launched in October 2023
- This month an external consultant began a systematic audit in relation to disability. Our Head of Diversity, Bea says “At the AMA, we have had a long-term focus on EDI. We recently conducted a systematic audit in relation to race equity, followed by the establishment of our first affinity group for AMA members who self-identify as part of the global majority. The focus of this audit will be disability. It will consist of a comprehensive review of relevant AMA policies, guidance and data, plus focus groups with the whole AMA team to inform findings and recommendations.”
- Jerzy has created a lovely new web page that celebrates our community by displaying logos of our member organisations. The logos update every time the page refreshes, so all our members should feature at some point. You can find the page here.
- The team have been speaking at some external events this month:
- Dani spoke as part of a 4 Day Week panel event for Cambridge Employers
- Bea spoke to the MA Arts and Cultural Management students at University of Lincoln
Interesting reads:
- Podcast: From Beginner to AI Expert in 30 Minutes: The 5-Step Framework you need. In this episode of the Marketing Against the Grain podcast, Kipp and Kieran dive into the secrets of mastering AI with a practical and accelerated learning approach.
New members this month :
- Scottish Council on Archives
- Dulwich Picture Gallery
- Autograph ABP
- The Modern Agency
- Savoy Theatre
- Shakespeare Media
- Music Mark
- National Museum of Lithuania
- Redbridge Culture & Leisure
September 2024
- This month some of the team have been scouting venues for AMA Conference 2025. It’s a really interesting range of locations & we can’t wait to share our final choice with you towards the end of the year.
- Jacqueline and some other team members hosted a Heritage Leadership Roundtable as part of our work with the National Lottery Heritage Foundation.
- We welcomed Abby back to the team as her maternity leave came to an end. This meant that we had to say farewell to Jack, who had been doing an excellent job managing our events whilst Abby was on leave.
- The team all headed to London for our quarterly away days. The September event is always special as our lovely board join us on our second day. This time we all got to test an exciting project Paul has been working on for a while. Hopefully we’ll get to tell you all about it soon!
Interesting reads:
- Podcast: Neurodiversity. In this episode of the podcast by Inclusive Employers, Steven Copsey talks to guests about their challenges in the workplace, the impact of having a supportive line manager and the affect of working from home due to Covid 19.
- Racial hatred post did not break X rules. This BBC article reports that the wife of a Conservative councillor who was convicted for stirring up racial hatred on social media during the riots earlier this summer did not violate X’s rules with the post.
- Has ticket row taken the shine off Oasis reunion? You couldn’t escape talk of Oasis this summer. This BBC article asks ‘will the ensuing row over dynamic pricing have a lasting impact?’
- How to fight fake news and strengthen democracy (Audrey Tang). Is technology destroying democracy, or can it be used to strengthen it? In this episode of the ‘Leading, The Rest is Politics’ podcast, the world’s first digital minister, Audrey Tang, discusses this question and more.
New members this month :
- ASCEL — Association of Senior Children’s and Education Librarians
- Chiswick Cinema
- Culturapedia
- Glasgow Film Theatre
- Gulbenkian Arts Centre
- Mortal Fools
- Music for Everyone
Summer 2024
- Cath hosted an AI Roundtable at the end of June. 15 organisations including UK Theatre, The Space and The Audience Agency took part. Following this Cath & Daniel Rowles have co-developed an AI policy, which we hope to share with the sector this Autumn.
- We welcomed Jerzy Wicher to the AMA team as our new Web Development and Systems Manager. Jerzy had an introduction by fire to the team, starting the week before Conference & joining us in Brighton to see what we’re all about (before we’d even had a chance to do our online introductions). We’re happy to report that he has fit right in & that first fortnight hasn’t scared him off!
- The team took part in some carbon literacy training provided by SAIL. As part of the training each team member has come up with a set of pledges that aim to reduce the AMA’s carbon footprint, for example regularly tracking our website page weights to reduce their energy consumption.
- Lucy, Matt and Cath have all had articles published externally this summer:
- Lucy has reflected on Being Bold and Brave in Brighton for Mobius Industries
- Cath has written a feature for Arts Professional on how we can support marketers to put audiences at the heart of our organisations. Read Be brave, be bold: What can we learn from marketers
- Matt has written a feature for Arts Professional on the findings of our most recent Arts & Heritage Marketing Salary Survey. Read Don’t let your marketers head for the exit door
- We’ve started our next round of Book Groups. This period we will be reading ‘A Bigger Picture’ by Vanessa Nakate
Interesting reads:
- Disability and… Representation: Mat Fraser and Amit Sharma. In this episode of the Disability Arts Online & Mind the Gap podcast, Mat Fraser talks to former Associate Director of Graeae (recently appointed Deputy Artistic Director of Birmingham Repertory Theatre) about the visibility and representation of disability within film, television and theatre.
- Would-be reality TV contestants ‘not looking real’. This BBC article looks at how AI is impacting TV casting — both positively and negatively.
- America: The Empire of Liberty. The first of a series of podcast episodes that looks at how America’s rejection of empire moved the country towards its own colonialism
- Elon Musk sues Unilever and Mars over X ‘boycott’. The next twist in the story of X (formerly Twitter). X claims the group of organisations have deprived it of ‘billions of dollars’ in revenue by unlawfully agreeing to “boycott” the site.
- The art of persuasive storytelling. This 13 minute Ted Talk podcast by Kelly D. Parker looks at how stories make proposals of all kinds more memorable
New members this month :
- The Sharpham Trust
- The Whitworth, Manchester
- BLINK Dance Theatre
- Theatre Royal, Windsor
- Paul Mellon Centre for Studies in British Art
- The Federation of Scottish Theatre
- Camberley Theatre
- The Culture Trust, Luton
- Ripon Cathedral
- North Yorkshire Moors Railway
- Royal Electrical and Mechanical Engineers Museum (REME)
- Oriel Davies Gallery
May 2024
- The team headed to London for one of our quarterly away days. We had some brilliant people join us to run sessions including Kadian Pow, author of our current book club read ‘Stories of Black Female Identity in the Making’ and Binita & Annie from The Space inBetween, for a session on defining our audiences.
- We’re delighted to welcome Hannah Swain to the team for a short contract as Digital Marketing Freelancer. Hannah will be joining us at Conference, which will be the first time we meet her in person!
- We’re also very happy that Tamsin Curror has re-joined the team for a while to programme Reaching New Audiences & our next few seasons of webinars.
- A group of us attended the Museums and Heritage show in London. It was a great chance to meet and chat with some of our members. Cath and Matt also got to attend the awards show in the evening (not that the rest of us were jealous).
Interesting reads:
This month’s Interesting Reads is a little bit different. Reflecting on our current book group read, we’ve asked our Global Majority Affinity Group for their recommendations. Here are their suggestions:
- The Invisible Man by Ralph Ellison.
- Suggested by Clive Lyttle from Certain Blacks
- Why I’m No Longer Talking to White People About Race by Reni Eddo-Lodge.
- Suggested by Tamla Parris from Journey to Justice
- Zen and the Art of Saving the Planet by Thich Nhat Hanh
- Suggested by Binita Walia from The Space inBetween
- Miss Me? Podcast with Lilly Allen and Miquita Oliver
- Suggested by Binita Walia from The Space inBetween
- The Colin and Samir Show podcast with Colin and Samir
- Suggested by Olu Osinoiki from Rising Arts Agency
- Short History Of… Podcast by Wondery
- Suggested by Parys Gardener from Bristol Old Vic
- Babel: Or the Necessity of Violence, an Arcane History by RF Kuang
- Suggested by Nazma Noor from Cog Design
- Queenie by Candice Carty-Williams
- Suggested by Parys Gardener from Bristol Old Vic
New members this month :
- Turner Sims Southampton
- Showtown Blackpool
- Garden Museum
- Science Creates
- Institute of Conservation
- Irish Museums Association
- John Hansard Gallery
- Lightroom
- Macrobert Arts Centre
April 2024
- April has been a quiet month for the AMA, due to the Easter break and our focus on Conference.
- The team have still had time to attend some external events:
- Jacqueline attended Substrakt’s Digital Works conference at Leeds City Museum.
- Bea headed to Manchester for the Northern Equality, Diversity and Inclusion (EDI) in the Workplace Conference 2024.
Interesting reads:
- The Creative Climate Leadership Podcast. This series of podcasts by Julie’s Bicycle features stories of individuals leading radical and transformational projects in music, film, galleries, academia, activism, tech, design and performing arts across the world.
- Abundance versus deficit thinking. This blog post on Substack by Collette Philip explores why choosing abundance over scarcity means we all win.
- Soft skills trump functional marketing expertise, study finds. A study has found that leadership, communication and strategic thinking are the skills most prized by CMOs, with functional experience lagging further behind. Article from Marketing Week.
- The Assembly. In this BBC programme, actor Michael Sheen is interviewed by a group of mainly young people with neurodivergence, autism and learning differences.
- Guide dog puppies get cultured at the theatre. Guide dog puppies have been visiting the Royal & Derngate in Northampton for socialisation trips, in a bid to train more service animals to attend shows.
- How to silence your inner critic for a happier, healthier life. This bitesize clip of an episode of the Feel Better, Live More podcast with Dr Rangan Chatterjee looks at why self-compassion is so important for our wellbeing. Includes tips to help silence our inner critics.
New members this month :
- Broadway Cinema in Nottingham
- Cloud Artisans
- Darlington Hippodrome
- Delawarr Pavillion
- Everyone Theatres
- Guildhall Trust, Portsmouth
- Hopetown, Darlington
- Hugh Lane Gallery
- Magna Vitae
- St Albans Museum
- The Roald Dahl Museum
- Touring Exhibitions Group
- Volcano Theatre
March 2024
- In preparation for UNESCO’s International World Book and Copyright Day on 23 April, our Head of Diversity Bea has written a LinkedIn blog post outlining the EDI journey the team has been on since 2022. Included is a list of books we have been covering in our weekly ‘reading circles’, to provide inspiration for your own ‘7-a-day EDI diet’.
- Carol and Paul went to London to run the first Heritage Innovation Fund co-creation workshop, alongside Jo Burnham. The first cohort has 18 participants and is exploring the use of AI in marketing.
- A warm welcome goes to Binita Walia, who is joining the team in a freelance capacity to build on the PR work Matt had been doing before he stepped into the role of Head of Membership.
- We’re also delighted to welcome back Tamsin Curror, who will be programming this year’s Reaching New Audiences event in a freelance capacity.
- The team have been busy this month, attending lots of external events including:
- Matt attended the Heritage Alliance’s annual Heritage Day conference at St John’s Waterloo in London. Cath, Jacqueline and Paul joined the hybrid event online.
- Paul attended the AI UK Conference, hosted by the Turing Institute in London.
- Bea attended The Future of the Creative Industries UK Conference.
Interesting reads:
- Slave Play: No 10 criticises black-only audiences plan. This month “Black Out” performances at the Noel Coward Theatre hit the headlines when 10 Downing criticised the plans.
- There have been some brilliant op-ed responses to this, including:
- Sunak’s sabre-rattling is pure cynicism — Black Out nights are a small, vital corrective to theatre’s lack of diversity by Arifa Akbar for The Guardian.
- Blackout nights in theatres are vital, regardless of how white people feel by Nels Abbey for inews.
- Trump supporters target black voters with faked AI images. BBC Panorama have discovered dozens of deepfake images portraying black people as supporting the former president. These type of images, generated by AI, are one of the emerging disinformation trends ahead of the US presidential election in November.
- Autistic people held back by job interview questions — report. The latest official figures show that whilst 53.6% of all disabled people are in work, only 30% of autistic people are. The report highlights that ambiguous interview questions and application forms are causing barriers to employment.
- I used ChatGPT to create a marketing plan in 30 minutes. In this episode of the Marketing Against the Grain podcast, Kipp and Kieran dive into building a marketing plan in real time with the help of AI.
- Artificial Intelligence in the office is proving as unpopular as the morning commute. A poll by training provider Multiverse has found that 52% of employees using AI say that it either doesn’t save them time or adds more time to their work, contradicting hopes that AI will deliver a big boost to productivity.
- The 6 best time tracking apps in 2024. This blog post on Zapier rounds up the best time tracking apps so you can choose the app and features that best match your work style.
New members this month :
- Conway Hall
- Diagonal Dance Ltd
- Frieze
- Global Creatures UK
- Haverhill Arts Centre
- OperaUpClose
- Thackray Museum of Medicine
- The Panacea Charitable Trust
- Touring Exhibitions Group
- Trigger
- Warwick District Council
February 2024
- February has been a busy month for the team — as well launching AMA Conference 2024 and the April-June Season of webinars, we all headed to London for one of our quarterly away days.
- Speaking of the away days, we’d like to give a shout out to Tarze Edwards & E-J Scott, who both held sessions for our team. Tarze came in to help us with some internal communication training and E-J joined to tell us about his work at the Museum of Transology and on the Trans-Inclusive Culture guidance developed by the University of Leicester’s Research Centre for Museums and Galleries (RCMG).
- Thank you to everyone who took the time to fill out our Arts & Heritage Marketing Salary Survey — we had over 900 submissions! We’re pulling all the information into an updated report which will be released later this Spring.
- Our Head of Marketing, Claire, attended a Marketing Week/Survey Monkey online event called ‘How to cut through the hype and harness AI’s potential.
- Cath, Dani and Molly all attended the Family Arts Campaign Conference at Leeds Playhouse.
Interesting reads:
- Feel Better Live More podcast. This episode of Dr Rangan Chatterjee’s podcast shares some tools that help reduce stress and anxiety whilst improving focus and performance.
- Processed food, sugar, spices and British Colonial History with Sathnam Sanghera. This podcast tells the story of British Imperialism through the lens of food.
- Adam Grant: The Surprising New Research on Procrastination, Perfectionism & Happiness!In this podcast our hosts discuss topics such as why star players ruin teams, how to be original, why character beats genius, and the myths about entrepreneurs and risk.
- OpenAI’s Sora Vs Google’s Gemini 1.5 Pro: Who Wins? This episode of the Marketing Against the Grain podcast dives into the unfolding drama of AI developments, with a focus on the text-to-video revolution.
- Hidden Potential: The Science of Achieving Greater Things. We don’t usually mention books here, but this one has been highly recommended by Carol.
New members this month :
- Academy of St Martin in the Fields
- Andrew Logan Museum of Sculpture
- Avant Cymru
- Bournemouth Symphony Orchestra
- Chinese in Wales Association (CIWA)
- Company Chameleon
- Complicité
- Fly a Kite
- Holm Theatre Ltd
- Literature Wales
- Llenyddiaeth Cymru
- St Helens Borough Council
January 2024
- Board member Izzy Madgwick has volunteered to be our new Board Environmental Champion via the Julie’s Bicycle programme.
- Dani and Jack undertook some digital stage management for the Heritage Compass Symposium on 18 January. Cath also joined the fun by speaking at one of the day’s sessions.
- Dani and Jack also digitally stage managed 4 CreatED webinars run by Tyne & Wear Archives and Museums.
- Members of our Conference project team headed to Brighton for a recce to check out possible social venues and to have a food tasting — we weren’t jealous of them at all!
- We launched our Arts & Heritage Marketing Salary Survey 2024. Open to all, this anonymous survey will help the AMA advocate for you by enabling us to provide guidance that promotes fair pay for your expertise as arts and heritage marketers in the cultural sector. Survey closes 9am Monday 12 February.
Interesting reads:
- Digital Culture Podcast. In this new podcast, the Digital Culture Network’s Tech Champions will be joined by guests to discuss and embrace all things digital. Episode 2 includes social media predictions for 2024 with Social Media Tech Champion, Nicola Barrett.
- How to reboot your memory for 2024. An episode of the ‘Today in Focus’ podcast from The Guardian. In this episode, Cognitive neuroscientist Charan Ranganath, author of Why We Remember, explains how memory shapes our daily existence — and how to get the most out of it.
- Bringing your ‘whole self’ to work. An episode of ‘The Bottom Line’ podcast from the BBC. In this episode, Evan Davis and guests discuss the pros and cons of a workplace culture in which staff share their personal beliefs, politics and vulnerabilities with colleagues. What impact does it have on employee satisfaction and business productivity? And, at a time of great political and cultural polarisation, how do you prevent the ‘whole self’ ethos stirring up trouble?
- You Heard It Here First. In this BBC sounds podcast, Chris McCausland asks a panel of comedians to live in an audio only world, deciphering brainteaser sound cues for points and pride whilst trying not to muck about too much along the way. A fun series that hammers home a serious point.
- High on the Hog: How African American Cuisine Transformed America. In this Netflix series, Chef and writer Stephen Satterfield explores Black cuisine’s history and flavourful contributions to America.
- Reclaim your brain. A free newsletter/coaching series from The Guardian that scrutinizes the hold phones have on us, and explores how we can escape their grip.
New members this month :
- Affordable Art Fair UK
- ArtRabbit
- Arts for All
- Beacon Arts Centre
- Carrot Productions
- The Charleston Trust
- Cleveland Ironstone Mining Museum
- Creative & Culture, Manchester Metropolitan University
- Creative Wakefield
- Heritage & Culture Warwickshire
- Knight Classical
- Live Music Now Scotland
- Museum of the Home
- One Dance UK
- OperaUpClose
- SPILL Festival Ltd
- The Never Press
November 2023
- The team headed to London for Digital Marketing Day. It was a brilliant day, jam-packed with great sessions and lovely conversations with our delegates.
- The January — March 2024 season of webinars and workshops went live online. Topics include social media advertising, PR and copywriting. Explore the new season of training here.
- It’s appraisal season. All members of the team have been meeting with their managers to discuss their successes of 2023 and what may lie ahead in 2024.
- We said “au revoir” to Lina at the start of the month, as she began her maternity leave. Matt will be the interim Head of Membership until she returns in 2024.
Interesting reads:
- Five ways to becoming a better transgender ally. This blog post by Inclusive Employers offers tips on how we can use our voices to support the trans community and includes links to further resources.
- Should brands address social issues? This podcast from the Hustle Daily Show debates the role of brands in conversations around social justice.
- AI is dangerous, but not for the reasons you think. In this Ted video AI ethics researcher Sasha Luccioni discusses the technology’s current negative impacts and offers practical solutions to regulate our AI-filled future — so it’s inclusive and transparent.
- The Bottom Line — Meetings. This episode of the BBC Radio 4 show explores what makes a good meeting.
New members this month :
- Arts Alive
- Bridport Arts Centre
- Hartlebury Castle
- Impact Dance
- OutdoorArtsUK
- St. Margaret’s House
- The National Lottery Heritage Fund
- Tonic Theatre CIO
- Warwickshire Libraries
- ZooNation: The Kate Prince Company
October 2023
- The team started a 4-day working week trial, that will take place over the next 6 months. You can find out more about the trial here.
- Paul, Lewis and Saira have been testing changes to the website, to help improve the user experience for our website visitors. The first change, adding drop down menus to the navigation bar, will be implemented in November and will be tested continuously to see if it has the desired impact.
- Bea chaired a session on ‘How internal comms teams can help shape organisational culture’ for Charity Comms on 19 October.
- Danielle hosted an online event for Bayt Al Fann.
- Matt led a lecture for MA students at the Royal Welsh College of Music & Drama in Cardiff.
- Our Senior Management Team held an away day in London to explore some future thinking for the AMA.
- Some of the team headed to London to host the National Lottery Heritage Foundation/AMA event ‘Reflect, Share, Inspire‘. This hybrid event brought together speakers from Digital Skills for Heritage projects to reflect on their achievements, share the learning from their digital journeys, and celebrate the resources which have inspired digital success in the heritage sector.
- On a more personal note, our Events Manager Abby has welcomed a gorgeous little girl to the AMA family. Making an earlier than planned appearance, both mother and daughter are doing well — enjoy your materinity leave Abby and we can’t wait to see more updates/welcome you back in 2024!
Interesting reads:
- Game of Thrones author sues ChatGPT owner OpenAI. This BBC article reports that US authors George RR Martin and John Grisham are suing ChatGPT-owner OpenAI over claims their copyright was infringed to train the system. The lawsuit claims the authors’ books were used without their permission to make ChatGPT smarter.
- World Mental Health Day 2023. To celebrate World Mental Health Day, which took place on 10 October, Dani shared a link to the Mental Health Foundation website that includes a great selection of resources designed to give people more information about mental health.
- National Theatre to trial 6:30pm start times. Following a major piece of research to understand more from audiences about their post-Covid lifestyles and habits, the National Theatre will offer early evening performances with the aim of providing flexibility for audiences to make the most of their evening. The 6.30pm performances will fall on Tuesdays and Thursdays, with a limited number available for every new production playing on the South Bank in the first half of the year
- Claude 2: Everything you need to know about Anthropic’s AI model and chatbot. To help address the existential risk posed by AI, Anthropic have created their own large language model. It has been designed to be safer than competing models, with carefully designed safety guardrails.
New members this month :
- Cast
- Company of Others
- Creative Lives
- MAYK Theatre CIC
- Milton Keynes Arts Centre
- Music Masters
- Play to the Crowd
- Stanley Arts
- The Benedetti Foundation
- The Harlington
- The London Library
- The University of Manchester
- Wiltshire Creative
September 2023
- The team all met in London for our quarterly away days. We were joined by our Board on the second day & it included a brilliant BSL session, where we got to practice what we’ve learnt since the summer.
- Bea attended an event at the Research Centre for Museums and Galleries, for the launch of their Trans-Inclusive Culture: Guidance on advancing trans inclusion for museums, galleries, archives and heritage organisations, which we are supporting.
- The team have been busy preparing for the launch of our 4-Day Week trial, including time management efficiency training. The trial takes place between October — March and you can find out more about our trial here.
- The first Digital Copywriting Day took place, where we welcomed over 250 delegates online. The day included a great mix of practical tasks & inspiring talks, and was so popular that we’re certain to be running it again in the future.
- Our Head of Marketing, Claire, has been quoted in an article on Museums + Heritage on the possible impact to the sector if X, formerly Twitter, moves behind a paywall. Read the article here.
Interesting reads:
- Digital Marketing Podcasts. Here you can access the back catalogue of Target Internet’s weekly digital marketing podcasts. We particularly like the edition on Local SEO.
- Scrap AI copyright exemption to protect creatives, say MPs. This Arts Professional article reports that a cross-party group of MPs has warned the government’s proposal to exempt text and data mining by AI from copyright protection risks reducing arts and cultural production to mere “inputs” in AI development and shows a clear lack of understanding of the needs of the UK’s creative industries. Article behind paywall.
- Elon Musk: Social media platform X, formerly Twitter, could go behind paywall. This BBC news article reports that, in a conversation with Israeli Prime Minister Benjamin Netanyahu, Elon Musk suggested that a payment system was the only way to counter bots.
- People who work from home all the time ‘cut emissions by 54%’ against those in office. A study from the US has shown that one day a week of remote working cuts emissions by just 2% but two or four days lowers them by up to 29% (link to an article on The Guardian).
New members this month :
- Alnwick Castle
- Bethlem Gallery
- BH Live
- Choirfarm
- Foundling Museum
- Ipswich Theatres
- Oily Cart
- Omnibus Theatre
- Regent’s Park Open Air Theatre
- Rising Arts Agency
- Simpatica
August 2023
- At the end of July Jane Cordell, Director of Result CIC, was announced the the new Chair or the AMA’s board. She succeeds Tim Wood, who stood down after seven years as Chair. Find out more about Jane’s appointment.
- We have launched Affinity Groups to provide safe spaces to activate and raise the voices of members who have not been ‘seen’ within our membership. The launch includes three Global Majority Salon events taking place in October. Find out more about the Affinity Groups.
- The AMA’s brand action group met for the first time to discuss the first stages of our brand review, which will include research and founder/member interviews.
- We’re delighted that Jack Hayes will be staying with us a bit longer. His contract has been extended to cover Abby’s maternity leave from October.
- Digital Marketing Day 2023 has been launched, with 20 bursaries available that cover the full cost of a delegate place. Find out more about Digital Marketing Day 2023.
Interesting reads:
- Marketing Against the Grain podcast: Breaking down Barbie’s 18-month marketing strategy in 23 minutes. This Spotify podcast dives into the Barbie madness behind ‘the best marketing campaign of the decade’, and offers tips on emulating the campaign without the $150M marketing budget.
- Hollywood writers fear losing work to AI. In this BBC news article, writers from America discuss why AI is contributing to their reasons for striking.
- ChatGPT is ‘systemically Left-wing biased’. Researchers have found that the chatbot’s responses generally favour Left-leaning political beliefs, despite efforts to reduce bias. (Link to MSN, original article from The Telegraph.)
- Twitter, now X, to remove blocking feature — Musk. The platform’s boss has made the announcement claiming the feature “makes no sense”.(Link to BBC news.)
- New analysis reveals how X is evolving its feed algorithm, and what it’s looking to emphasize. This Social Media Today article looks at X’s latest algorithm shifts, that could have an impact on your posting strategy including declining reach for posts with links.
New members this month :
- Awards for Young Musicians
- BID Leicester
- Creative Arts East
- Different Breed ®
- Dunoon Burgh Hall Trust
- Leicester Square Theatre
- Marina Theatre Trust
- Quarantine
- Singapore International Festival of Arts (Arts House Limited)
- The Old Market
June 2023
- The team all met in London for our quarterly away days. It was a pretty eventful two days, that included being evacuated from our hotel at 7am due to burst water pipes!
- The team began British Sign Language training with Bob McClusky. Bob joined us in London for our first session on Deaf Awareness, and further finger spelling sessions will be taking place online.
- Our next round of reading circles have started. We are now all reading ‘Burning My Roti: Breaking Barriers as a Queer Indian Woman’ by Sharan Dhaliwal.
- The programme team have been undertaking session run-throughs with speakers in preparation for AMA Conference 2023.
- Dani has been doing some digital stage management for Bayt Al Fann.
- Cath attended the Family Arts Campaign Symposium and UK Theatre & Touring Syposium.
- We launched a brand new online day event for 2023 — Digital Copywriting Day.
New members this month :
- a space arts
- ArtHouse Jersey
- Bodmin Keep
- Bradford 2025
- Creation Theatre
- CV Life
- Floral Pavilion Theatre & Conference Centre
- Grand Opera House, Belfast
- Hampstead Theatre
- Institute of International Visual Arts
- Kakilang
- Quentin Blake Centre for Illustration
- York Archaeological Trust
May 2023
- Kirstie Watson joined the AMA team as our new Events & Operations Assistant — welcome Kirstie!
- Some of the team attended the Museums + Heritage show, hosting a stand for the Digital Heritage Hub.
- The Digital Heritage Hub was highly commended in the Sector Support category at the Museums + Heritage Awards. Well done to all the team involved and congratulations to Kids in Museums who won the category.
- Dani hosted a bespoke event for Bayt Al Fann.
- Lina & Lewis attended the Memberwise Digital Excellence Conference in London
Interesting reads:
- Lydia West show adopts ‘pioneering’ new model for UK tour. Starting at the Barbican, this new show is powered by 10 cyclists on stage to generate energy to cover the performance, and will leave its cast, crew and creative team behind when it leaves London. The concept was devised in an effort to discover ways to reduce the theatre industry’s impact on the environment and prevent the need for travel.
- Click here: Twitter alt text meme that isn’t funny for blind people. One of the latest Twitter memes doing the rounds is causing upset by excluding visually impaired people on a fundamental level. The meme has been adopted by brands including McDonalds and Red Bull.
- Bradford Literature Festival: Illustrator pulls out over AI use. Chris Mould was due to hold a masterclass at the event, but pulled out because AI was used to produce its publicity images.
- Report: An ethical guide to artificial intelligence. The Chartered Institute of Marketing are supporting the world’s first AI in PR Ethics Guide, which poses some tough questions around the deployment and use of AI technologies.
New members this month :
- Acme Studios
- Amgueddfa Cymru — Museum Wales
- Arc
- Arts Professional
- Beamish, The Living Museum of the North
- Gag Reflex
- Gloucestershire Libraries
- National Trust
- Royal Birmingham Conservatoire
- Spitalfields Music
- Vincent Dance Theatre
- Zaim Collection
April 2023
- We said goodbye to Mel Larsen, who has stepped down from our board after 6 years. Thank you for everything Mel, you have been brilliant!
- Abby & Lucy went on site visits for Digital Marketing Day 2023.
- Interviews took place for a new Events & Operations Assistant role at the AMA (whittled down from 111 applications!). We’ll introduce our new team member next month.
- Bea attended the Clore webinar ‘Cultural Governance: The Pressures of Wellbeing’
- Individual teams at the AMA took an opportunity to have in-person meet ups this month. The membership team met in London whilst the marketing and programming teams (separately) went to Reading, to make travel easier for our Welsh team mates.
- Tamsin Curror has joined us on a Freelance basis to help programme Digital Marketing Day 2023 and the October — December season of webinars and workshops.
- Matt and Ciara attended the Cog Breakfast Briefing, featuring a talk by Anne Torreggiani from the Audience Agency.
- Big congratulations go to Lewis, who has been offered a promotion. His new title is Member Community Manager.
Interesting reads:
- London theatres may lock up audiences’ phones after illicit James Norton photos. This Guardian article explores a possible tool for curbing audience’s bad behaviour, prompted by MailOnline publishing a naked photo of the actor whilst on stage in his latest show.
- Museums Galleries Scotland have launched a Fair Work – Recruitment Checklist. Inspired by a similar checklist created by Fair Museums Jobs as well as input from their stakeholders. It covers the whole recruitment journey from Salary, contract, job requirements to the JD, application process and interview.
- ‘We’ve had to stop people fighting and urinating in their seats’: the ugly new side of theatre audiences. This Guardian article explores the bad behaviour of modern theatre audiences, following the incident at a performance of The Bodyguard in Manchester on Good Friday.
- How LinkedIn is changing and why some are not happy. This BBC news article explores the shift to more personal posts on LinkedIn, and the impact it is having on users/organisations.
- Sony World Photography Award 2023: Winner refuses award after revealing AI creation. The artist said he used the picture to test the competition and to create a discussion about the future of photography.
- Editor of British Vogue turned down ads on ‘inclusivity’ grounds. Whilst promoting British Vogue’s May issue, titled Reframing Fashion, which has five disabled cover stars, Enninful said he was prepared to take a financial hit to support values of diversity and inclusivity in his magazine.
- Edward Enninful says Vogue disability issue is ‘one of my proudest moments’. The magazine’s cover stars include actress Selma Blair, who has multiple sclerosis, and model Ellie Goldstein, who has Down’s syndrome.
New members this month :
- Artifax
- Black Country Living Museum
- Bordeaux & Burgundy
- Diagonal Dance Ltd.
- Glasgow Women’s Library
- Guildhall Arts Centre
- Hall for Cornwall
- Museum Development East Midlands
- National Galleries of Scotland
- Nonsuch Studios
- Patternmakers
- Teatru Manoel
- The Alnwick Garden
- Vincent Dance Theatre
March 2023
- Dani took part in some external digital stage management, including work for Culture Bridge North East.
- Saira met with Zero Matters to discuss how we can monitor our energy usage as part of our journey to net zero.
- Carol met with Unlimited to discuss the updated version of the Accessible Marketing Guide for AMAculturehive.
- Bea has been busy this month, being interviewed on BBC Derby for ‘Your Say’ hour with Ian Skye and heading to Bradford for the Arts Council England ‘Let’s Debate’ event.
- Jacqueline, Carol and Paul presented a session on the Digital Heritage Hub at the HeritageDot conference.
- Bursaries were launched for two of our most popular events, Inclusivity & Audiences Day and AMA Conference 2023.
- The first set of AMA Conference speakers were announced, including Dom Dwight, Marketing Director of Taylors of Harrogate
- As part of our digital sustainability drive, we’re currently testing a new WordPress plugin that dedupes images on our website’s media library. The team is also clearing out their emails and digital storage spaces as part of digital cleanup day.
- The Digital Heritage Hub has been shortlisted for a Sector Support award at the Museum+Heritage Awards. Cath will be attending the awards on 10 May to find out if we’ve won.
Interesting reads:
- AI: How ‘freaked out’ should we be? This BBC article explores the possible impact of artificial intelligence in the future.
- How to Build Equity into your Brand. This blog post by Brand By Me explores the concept of equity, and what this looks like for brands.
- Twitter insiders: We can’t protect users from trolling under Musk. This BBC report looks at how the recent staffing changes at Twitter have left features intended to protect users ‘difficult to maintain’.
New members this month :
- Castle Howard
- East Street Arts
- Ffotogallery
- Garsington Opera
- Museums Galleries Scotland
- Science Museum Group – National Railway Museum
- V&A
February 2023
- We welcomed Trish Thomas and Monique Baptiste-Brown to our board, with the announcement going out on our social channels and sector press.
- We are in the process of creating an innovation project group to explore new ways of learning and to look at new technologies. It’s linked to the Heritage Innovation Fund project we are currently working on.
- The programme team are now working through almost 60 speaker submissions for AMA Conference 2023 — thank you to everyone who submitted a session idea!
- As part of our Equality, Diversity & Inclusion work, the team are taking part in a ‘diversify your feed’ campaign. This ally-building activity involves following artistes from the global majority community on our personal social media channels to see how this impacts our feeds and viewing interests.
- February has been a busy month for event launches. As well as AMA Conference 2023 and the April-June season of webinars going on sale, we’ve also launched two brand-new programmes: Accessible Marketing & Communications and Google Analytics 4 — Essentials
- Due to impending train strikes, the team had to move quickly to bring some upcoming events, including Reaching New Audiences, online.
- We received the excellent news that we have been included on the long-list for a Digital Culture Network award for the Digital Heritage Hub.
- Matt and Jemma began working on a newsletter audit, to see how we can update our regular comms to better serve the membership and wider sector.
- Paul presented a session at the Heritage Dot conference.
- The AMA team headed to London for some Team Away Days. As a remote organisation, we relish these opportunities to come together in person to look at the ‘bigger picture’ of the AMA.
Interesting reads:
- Culture organisations ‘struggling to retain staff’. This Arts Professional Article summarises a survey by Ecclesiastical Insurance, which found that out of 500 organisations surveyed, 21% are currently struggling to attract and retain staff. 78% said they were concerned about being able to recruit and retain staff over the next 12 months, and 80% cited concerns about recruitment and retention of volunteers over the same period. Please note, article behind paywall.
- What Exactly Is Shadow Banning? This two-part article on Bustle explores shadow banning (the term used to refer to the removal or obscuring of content from Instagram without warning, driving down engagement) and its effects on minoritised users.
- What is generative AI? Predictions are that generative AI will account for 10% of ALL data produced in 2 year’s time. This feature on McKinsey & Company explores how breakthroughs in the field have the potential to drastically change the way we approach content creation.
- ‘Worst party in town’: abusive audiences force UK musicals to tone down ads. This Guardian article reports that Ambassador Theatre Group is working with producers to temper any ad campaigns that could encourage bad behaviour after growing reports of rowdy and abusive behaviour from audiences. This includes avoiding phrases such as “best party in town” and “dancing in the aisles”.
New members this month :
- A New Direction
- Bishopsgate Institute
- Cyngor Llyfrau Cymru
- Edinburgh UNESCO City of Literature
- Layered Reality
- Live Music Now Scotland
- Moseley Road Baths
- Museum Shops
- National Army Museum
- Royal Greenwich Heritage Trust
- Vortic Art
January 2023
- We’re delighted to be one of 35 innovative projects who have been awarded a grant from National Lottery Heritage Fund to explore creative ideas around technology and skills gaps, to help make the heritage sector more sustainable, inclusive and fit for the future.
- Work continues on the marketing manifesto, with working groups facilitated by Cath, Lina & Carol being held in Edinburgh, Cardiff, London and online.
- We launched a free Cost of Living lunchtime forum series, with HdK sponsoring the 3rd session: Booking Patterns and Audience Behaviour.
- Reaching New Audiences, our brand-new in-person event, went on sale with 70% of the Early Bird places being snapped up in the first week.
- Inclusivity & Audiences Day 2023 was launched with a call for speakers — the first time this opportunity has been offered for this event.
- Dani undertook some digital stage management for Culture Bridge North East.
- Bea attended the Heritage Compass Symposium in Coventry. The next cohort of the Heritage Compass will be kicking off in February.
Interesting reads:
- London’s unsold arts tickets given away to ease cost of living. Thousands of unsold tickets to cultural events including theatre, comedy and dance, will be made freely available to people struggling with the cost of living. The scheme, called The London Ticket Bank, will see arts organisations work with charities to distribute tickets. Article on BBC News.
- Mind your Language. This Arts Professional article by Binita Walia explores why, in the world of public relations and in the world of activism and advocacy, language is critical.
- DIY Liberation: How we wrote the OF/BY/FOR ALL employee handbook. In this post on Medium, Nina Simon outlines her organisation’s approach to writing their employee handbook.
New members this month :
- Akademi
- American Museum & Gardens
- Belfast International Arts Festival
- Centre for Literacy in Primary Education
- Help Musicians
- Itchen Valley Country Park
- Monty’s Guide Ltd
- Sharpes Pottery Museum
- The Photographers’ Gallery
- The Stage
December 2022
- With AMAculturehive celebrating its 10th birthday in 2023, Carol provided the team with some eye-watering facts — the site has had 600,000 unique users and 1.5 million page views since creation!
- Lina took part in some Inclusivity Champion Line Manager Training with Fabienne Palmer from Creative Access.
- AMA Conference 2023 launched in the festive email, revealing the theme and location of July’s event.
- We said goodbye to our Administration and Projects Officer Jack Hayes. Jack is leaving us for a new role with Help for Heroes.
Interesting reads:
- Julie Hesmondhalgh: ‘I wasn’t aware of class until I went to drama school in London’. In an extract from her new book, printed in The Guardian, the former Coronation Street actor unpicks the prejudices that are still rife in the arts industry.
- Emma Corrin: The Crown star calls for gender neutral awards. In this BBC interview, Emma calls for the best actor and best actress categories at major film awards to be merged into a single, gender-free one so “everyone is able to feel acknowledged and represented”.
- David Baddiel: Jews Don’t Count. In this channel 4 documentary, the writer and comedian looks at antisemitism and the progressive left, exploring a political blind spot.
- ‘If you ask me, I am British’: joys and trials for Britain’s multi-ethnic households. Following the 2021 census, it was revealed that there has been a 25% increase of households with members of more than one ethnicity. In this article in The Guardian, families reveal their experiences.
- Huge decline of working class people in the arts reflects fall in wider society. Analysis of Office for National Statistics data shows that the proportion of creative workers with working class origins has shrunk by half since the 1970s — reflecting a similar decline in the general workforce.
New members this month :
- Cathedral Music Trust
- Onion Collective
- Book Council of Wales
- ACC Liverpool
- The Pleasance Theatre Trust
November 2022
- Bea attended a National Lottery Heritage Fund training event on Creative Commons.
- The location for Conference 2023 has been confirmed — details will be announced soon.
- Work began on a supplier sustainability audit as part of our sustainability action plan.
- Dani stage managed the CBNE Imagine If conference online.
- The January to March 2023 season of webinars and workshops went on sale.
- Work began on our new book groups. We will be reading Think Like a White Man — a satirical guide to conquering the world… while black by Dr Boulé Whytelaw III, as told to Nels Abbey.
- Jack staged managed the Bayt Al Fann Festival online.
- Paul attended the Museums and Tech 2022 conference.
- Cath spoke at a Cog Breakfast Briefing.
- Cath attended the Family Arts Campaign awards, as part of her role as head of their project board.
- Matt led a lecture for MA students at the Royal Welsh College of Music & Drama in Cardiff.
- Voting opened for the 2022 AMA Board elections.
- Cath has been holding one-2-ones with sector contacts about the marketing manifesto.
- Lina Olsson joined the team as Head of Membership.
- Lina & Claire attended the Memberwise conference.
- Bea attended the National Diversity and Inclusion at Work online conference, the Racial and Cultural Equality at Work conference and a workshop on progressing multi-ethnic women in the workplace.
- Work began on a ‘Cost of Living’ series of sessions — details to be announced soon.
Interesting reads:
- Arts Audiences Demographics — Our First Experiment. This blog post by Spektrix shares one approach to developing best practice for learning more about our audiences and their motivations for visiting cultural institutions.
- ‘It’s really desperate: cost of living crisis spells bleak times for British arts venues. The Guardian speaks to senior figrues across the cultural sector about how the cost of living crisis is affecting their venues.
- 10 Things to Watch To Learn About Oppression & Systemic Racism #BlackLivesMatter. In this Netflix YouTube video, Leah Sinclair rounds up some of the best TV shows, documentaries & films that can help teach us about some of the experiences relating to black oppression and systemic racism.
- Making Data Work. A report on a project by the Centre of Cultural Value that looks at how better data can lead to better policy.
- ‘Digital newsletters really humanise you to your readers’. This BBC article looks at how some authors are moving away from traditional publishing to serialising their work online.
- Judi Love: Black, Female and Invisible. In this channel four documentary, Judi speaks with black women across the UK who share their experiences on how odds are stacked against them.
- A guide to Google Search ranking systems, published by Google.
New members this month :
- South East Dance
- Barnsley Civic
- Play to the Crowd
- Creative Manchester
- Highlights Rural Touring
- Encore East
- Camden Arts Centre
- Greenbelt Festival
- Bridport Arts Centre
- Kew Gardens Wakehurst
- ISLAND Arts Centre
- New Perspectives
- Wild Rumpus
- Sainsbury Centre for Visual Arts
- Cornwall 365
October 2022
- Work began on a brand-new event for 2023. We’ll be announcing details in December.
- Molly Pilkington joined the AMA team as Administrative Intern.
- Paul Blundell officially joined the AMA team as Head of Digital Research and Development.
- Bea Udeh has changed roles and is now the AMA’s Head of Diversity.
- Matt has been promoted to Senior PR and Marketing Manager.
- Saira and Paul are working on a digital audit for the team, so we can better understand the systems we use and data we collect/analyse.
- Carol has discovered a website that enables you to compare headline stats for any website.
- Work continues on digital stage management for two projects with Culture Bridge North East — CreatED workshops and their annual Imagine If conference.
Interesting reads:
- Unboxed: Spending watchdog to investigate government’s £120m arts festival. A BBC article announcing the launch of an investigation into the delivery and value for money of Unboxed by the National Audit Office.
- Donelan: DCMS will prioritise economic growth. An Arts Professional report on Michelle Donelan’s first major speech as Culture Secretary. (Article behind paywall).
- This Cultural Life — Ken Loach. In this Radio 4 programme, film-maker Ken Loach talks to John Wilson about his most important cultural influences and inspirations.
- Diary of an art historian. This monthly blog in The Art Newspaper discusses the pressing issues facing the arts today.
- This new Disney film about body dysmorphia has a plus-size female protagonist. This article from Glamour magazine looks at how the news of Disney’s first plus-size female protagonist has gone viral on TikTok.
- Pulse report: ArtsPay 2022. Released four years after their last ArtsPay survey, Arts Professional hope that this new report contributes to the understanding of the state of arts pay in 2022.
September 2022
- 20 Bursaries were launched for Digital Marketing Day, supported by Arts Council Wales, Creu Cymru, Museum Development East Midlands, Museum Development North West, Substrakt and Tix Ticketing.
- Interviews took place for 3 SMT level roles at the AMA: Head of Membership, Head of Marketing and Head of Diversity. Interviews also took place for an Administrative Intern role.
- Work began on comparing Google Analytics 4 and Universal Analytics reports to understand which metrics are most useful to the AMA, so we are prepared for the switch in 2023.
- Work began on a brand new day event for 2023 — details to be announced soon.
- The whole AMA team met in London for training days to discuss our vision and mission, and the future of the AMA.
- Shared Ambition: Audiences and Income for Small Organisations, which takes place in 2023, was launched with the release of a ‘register your interest’ form.
Interesting reads:
- Should billboard advertising be banned? In this BBC article Charlotte Gage, network director of UK pressure group Adfree Cities, argues that outdoor adverts on billboards and bus stops should be banned — an idea that has taken hold in a few cities across the world.
- Covid-19: Irish government pays ‘basic income’ to artists. A BBC article announcing the launch of a scheme that pays a weekly income of €325 (£280) to 2,000 artists, musicians, writers and performers by the Irish government.
- ‘The uncertainty is the worst thing’: the energy bill crisis facing UK independent music venues. An interview in The Guardian with Gavin Sharp, CEO of Band on the Wall in Manchester, about the uncertainty caused by the energy crisis — even when a fixed rate contract is in place.
- “Art is dead Dude” — the rise of the AI artists stirs debate. This BBC article explores the impact of AI image generators on artists.
- We are all losers in the ‘woke v racist’ Little Mermaid culture war. This opinion piece from The Guardian discusses why it’s now impossible to remain neutral about The Little Mermaid (live action remake being released in 2023).
- Leeds 2023 opening-ceremony ticket offer to harness city’s creativity. Organisers of this new festival hope to showcase the creativity of the people of Leeds with an innovative ticketing idea for their opening stadium show. (Article from BBC)
New members this month :
- English Touring Theatre
- Stroud Theatre
- Lyme Regis Museum
- Dunedin Consort
- Coram Shakespeare Schools Foundation
- Music at Oxford
- World Press Photo
- EMG Media and Marketing
- Plymouth Music Zone
- The London Library
- Hofesh Scheter Company
- Old Diorama Arts Centre
August 2022
- Our mental health first aiders met to create a plan of action for the team, which will be implemented from September. We’ll update you with our projects/events as they happen.
- We launched our Marketing Manifesto with a call out for thoughts on what it should include.
- Work began on a website sustainability project with Orchestra’s Live, Supercool and WOW Foundation.
- We sent a call out on the Facebook Community group for people to contribute to a new AMAculturehive series ‘I wish someone had told me — top tips from the front line’.
- Work is almost complete on our new menopause policy, which will be launched to the team shortly.
- Site visits began for AMA Conference 2023.
Interesting reads:
- Climate change: Seven ways to spot businesses greenwashing. This BBC article outlines seven ways to spot greenwashing (where something is branded as eco-friendly, green or sustainable when this is not the case).
- Work from home: How to stay motivated and accountable in remote working. This AMAculturehive article is pertinent to the AMA team as we’re a fully remote organisation, and includes some great tips.
- Theatre ticket policies ‘a Wild West’ for disabled customers. This BBC article explores the inconsistencies in availability and price of concessionary and companion tickets across the sector.
- Tom Daley: Illegal to be me. In this BBC programme Tom Daley visits the most homophobic countries in the Commonwealth to explore how gay athletes are facing extreme persecution.
- Edinburgh Fringe returns: triumphant or troubled? This Arts Professional article explores how this year’s festival has performed (article behind paywall).
- ‘Inclusive Barbies are a major step in my life’. This BBC article shares the impact of the release of a range of more diverse dolls.
- What Hollywood is doing with props to cut waste. This BBC report shares some of the ways Hollywood is trying to help the environment by recycling/upcycling old props.
- Soaring MDF prices, extortionate interval drinks, cash-strapped audiences: the arts are staring inflation in the face. This article explores how the cost of living crisis is affecting the arts.
New members this month :
- Coventry City of Culture Trust
- Goldsmiths’ Centre
- Bristol Old Vic Theatre School
- Museum of Brands
- West End in Schools
- Volcano Theatre
- Imperial War Museums
- Historic Royal Palaces
- FutureEverything
- New Theatre Royal Plymouth
July 2022
July was a quiet month for additional work, due to AMA Conference 2022…
- The AMA Guide to Marketing Job Descriptions and Skills was featured in both The Stage and Arts Professional, and included quotes from our very own Cath Hume in both pieces
- Read the article in The Stage
- Read the article in Arts Professional
Interesting reads:
- Nurturing a new generation of visually impaired leaders. This ArtsProfessional article looks at a training programme by Extant theatre company, that aims to bring systemic change to the under-representation of visually impaired talent in the industry.
- Amol Rajan Interviews: Sundar Pichai. This BBC Two interview with Google’s CEO explores a range of issues, from the company’s hotly debated privacy practices to its pioneering development in AI and quantum computing.
- AntiSocial podcast. This podcast with Adam Fleming calls itself ‘peace talks for the culture wars’. Each week it explores contentious topics to help you work out what the arguments are really about. We particularly like the episode from 1 July, ‘White privilege and schools’.
New members this month :
- Engage
- Octagon Theatre, Bolton
- Theatre Centre
- Royal Lyceum Theatre, Edinburgh
- Cultural Services Marketing Team — Cambridge City Council
- Shakespeare North Playhouse
- CCA Glasgow
June 2022
- We welcomed a new team member this month. Sairah Baldwin joined us as Website and Systems Officer
- The whole team took part in Cultural Awareness training and Race in the Arts training, facilitated by Hardish Virk
- Our internal comms group met to review our working practices. The group meets quarterly and was formed to help manage team cohesion now we are a fully remote organisation
- The events team took part in some bespoke digital stage management and event hosting, including:
- CADA conference
- Tees Valley Museums event
- Culture Bridge North events
- Work began on some bespoke digital stage management projects for:
- Bayt Al Fann digital festival
- CBNE Imagine If conference
- JAM 77 was released online
- The AMA Guide to Marketing Job Descriptions and Skills was launched
Interesting reads:
- Whose ‘lived experience’ matters most? This ArtsProfessional article explores how the idea of ‘lived experience’ is impacting debate about racial inequality.
- We taught an AI to impersonate Shakespeare and Oscar Wilde — here’s what it revealed about sentience. This article on The Conversation explores the results of an experiment to see how credibly AIs could replicate the creative text of the past.
- Private arts funding ‘increasingly reliant on social impact evidence’. This ArtsProfessional article comments on the results of a study by Arts Council England.
- Ritson’s recession playbook: 9 steps marketers should take to survive the dark times ahead. This article by Marketing Week columnist Mark Ritson explores how brands can navigate recession.
- Season 1, episode 1 of the Netflix series ‘David Letterman, My Guest Needs No Introduction’ with Barak Obama.
New members this month :
- Alnwick Playhouse
- Portsmouth Guildhall
- Derby Museums
- We Are Unlimited
- Arenametrix
- The Whitworth
- Galeri Caernarfon
- The Maltings Berwick
- National Justice Museum
- Chinese Arts Now
- Pontardawe Arts Centre
- Orchestra of the Age of Enlightenment
- Serious
- A Space Arts
- Paintings in Hospitals
May 2022
- Membership bursaries from Arts Council Wales were launched
- Lucy, our Head of Programme, worked on bespoke projects for:
- Museums Galleries Scotland
- Museum Development network
- The Mighty Creatives
- Dani, our Head of Events, began working with Zero Matters on an environmental audit for the AMA
- Carol, our AMAculturehive Editor, began working with Supercool, Orchestras Live and Women of the World on a sustainability audit for AMAculturehive
Interesting reads:
- Mars introduces purpose measurement to brand scores and bonuses. This article on The Drum reports that Mars are now measuring “positive impact on people, their pets, and the planet”, with its senior leaders bonused against the delivery of its purpose and sustainability initiatives.
- Mind the Gap: Career progression for Black marketing professionals. This report, written by the creative network Pocc in partnership with BRiM and shared on AMAculturehive, identifies how employers can best support Black marketers to thrive in their roles and progress into senior positions.
- Forget personalisation, it’s impossible and it doesn’t work. This Marketing Week article argues that true personalisation in unachievable due to poor data quality, and should be replaced with creative that resonates with everyone.
- Interrupting White Dominant Culture in Museums. This post on Medium explores why deep and meaningful change can feel out of reach.
- Why Innocent wants better ‘greenwashing’ governance after ASA ban. This article on The Drum reports that the new Chief Marketing Officer believes the ban highlights the need for a consistent set of standards around sustainability marketing.
- Excel is your most overlooked design tool. This post on Medium explores how to build infographics, dashboards, presentations and more on Excel.
- ICOM publishes two proposed museum definitions. This article on the Museums Association website reports on the two alternative proposals for the international body’s updated definition of a museum.
- The link between imposter syndrome and burnout. This BBC Worklife article explores how understanding how these two conditions feed into each other will be critical for both employee wellbeing and retention.
- Who runs the arts in England? In this ArtsProfessional article, 2 University of Sheffield Lecturers share how their research investigated who the key players on England’s arts boards are and the industries and businesses from which they are drawn.
New members this month :
- Dash Arts
- University of Glasgow
- Crossroad Pantomimes
- Barber Institute of Fine Arts
- Selladoor Venues – Queens Theatre
- Alive West Norfolk – Kings Lynn Corn Exchange
- The Royal Central School of Speech and Drama
- Almeida Theatre
- Sound and Music
- Nederlander Theatres
- ArtReach
- Liverpool Institute for Performing Arts
- Cambridge Junction
- Tyneside Cinema
- World Heart Beat Music Academy
- QUAD
- Royal Albert Memorial Museum
- Saffron Hall
- Exeter Northcott Theatre
- M6 Theatre Company
- Nottingham Trent University
- The Royal Collection Trust
- MAC Birmingham
- Ticketsolve
- Suffolk Libraries
- Design and Artists Copyright Society
- The Ropewalk
- Creative Basildon
The AMA team















