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24th May 2017 Bea Udeh

Liz Hebden, Bristol Old Vic

Liz Hebden
Front of House Manager
Bristol Old Vic
@bristololdvic

Liz joined the team in 2015 after working at the Bush Theatre in London in the same role.  As a sculpture graduate, Liz has always been drawn to creative organisations and has previously worked at festivals, galleries and music venues.

Every role Liz has ever taken on has been a customer-facing one. Over the years, this has led to Liz becoming an investor in others. Whether that be her team, colleagues, a regular customer or a first time visitor, Liz takes pride in ensuring the people around her and those visiting her place of work feel welcomed and valued.

Recently a customer commented that the Front of Staff at Bristol Old Vic treat you as a friend instead of a just customer and this pretty much sums up Liz’s ethos when it comes to venue management and customer/visitor experience.